Warehouse Associate Order Fulfillment

What Youll Do

You will be a hands-on member of a small, tight-knit warehouse team. Key responsibilities include:

• Order Fulfillment
• Pick, pack, and ship customer orders for our menu cover business with a high level of accuracy.
• Ensure orders are packed correctly, labelled properly, and staged for carrier pick-up.
• Inventory Receiving & Inspection
• Receive incoming shipments weekly: unload trucks, verify quantities against purchase orders.
• Inspect inventory for damage, correct labelling, and overall quality.
• Organize products in the warehouse and keep locations clearly labelled.
• Inventory Counts & Control
• Perform regular cycle counts and periodic full inventory counts.
• Help investigate and reconcile inventory discrepancies.
• Returns Management (Website + Amazon)
• Process returns from our website and Amazon FBA/FBM orders.
• Inspect returned items, determine if they can be restocked, refurbished, or scrapped.
• Computer / Systems Work
• Work in Shopify to view and process website orders.
• Interact with Amazon FBA and FBM dashboards to help manage shipments, returns, and order status.
• Use basic email and spreadsheets as needed.
• Assembly work
• Work alongside other trained warehouse associates to complete assembly work; training will be provided
• Document measurements, specs, etc. on spreadsheets as needed
• General Warehouse Duties
• Keep the warehouse clean, safe, and organized.
• Assist with staging and prep work for engine parts assembly.
• Follow all safety procedures and company policies.

Physical Requirements

• Able to lift up to 50 lbs occasionally.
• Frequent lifting up to 25 lbs (boxes, cases, and materials).
• Comfortable standing, walking, bending, and moving throughout the warehouse during the shift.

What Were Looking For

Required qualifications:

• 2+ years of warehouse experience, ideally in order picking/packing, shipping/receiving, or inventory control.
• Comfortable using a computer or tablet on a daily basis.
• Ability to stay organized and pay attention to detail (right items, right labels, right counts).
• Reliable, on time, and able to work MondayFriday consistently.
• Strong communication skills and ability to work as part of a small team.

Nice-to-have (preferred, not required):

• Experience with Fishbowl WMS, Shopify, or Amazon FBA/FBM.
• Previous experience processing returns.
• Forklift certification or experience operating warehouse equipment.

We offer a wage premium for certified forklift operators.
If you are not certified yet, we are willing to train and support you to earn your certification.

Growth & Advancement

We are a small but growing company, so there is room to take on more responsibility over time. High performers in this role will have the opportunity to:

• Take the lead on inventory control and returns processes.
• Move into Senior Warehouse Associate responsibilities.
• Grow into Warehouse Supervisor/Manager roles as the team expands.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

• Legally authorized to work in the United States
• 18 years or older
• Able to comfortably lift 30 lbs

• Reliable transportation to and from work
• Access to personal devices for work: smartphone - any type
• Comfortable handling customer complaints
• Has (or willing to open) a checking