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Sales Executive
Homes for Students
- Liverpool, England, United Kingdom
- Liverpool, England, United Kingdom
Über
Got customer service experience?
Interested in sales?
Looking for a role with genuine career progression?
Interested in making good money by just helping students find a room?
Want to have a salary and earn bonus on top?
Feel like you’ve missed your calling in life?
We may have the job for you.
Job Type:
Full time
Salary:
£27,908.40 per annum
Purpose of the role:
As Sales Executive you will be an active, contributing member of the sales team and handle calls, emails and converting to viewings and bookings using the sales process.
You will be responsible for ensuring your enquiries are followed up using all routes for contacting and converting to a booking in line with the sales process.
The student experience is at the forefront of everything we do, so you\'ll be passionate about delivering top customer service.
You will be sales and target led with a clear understanding of each properties proposition and USPs along with clear knowledge of the sales process as well as policies and procedures.
Accountabilities/Responsibilities
Managing all enquiries from multiple communication channels including phone, live chat, email, web and social media
Converting sales leads into viewing appointments and bookings
Conducting outbound calls only to follow up on all enquires
Identifying the sales opportunities and customer needs
Delivering daily and weekly targets including conversion tracking
Updating all databases accurately to allow for effective analysis
Liaise with the property teams regarding local sales activity and ensure they have all the tools required locally to drive lead conversion
Comply with Health and Safety working practice in accordance with the company’s policy
To be flexible and work effectively with other colleagues
Ensure all enquiries are logged and all sales processes and policies are followed.
Ensure all enquiries are followed up using all routes for contacting and converting to a booking in line with the sales process
Demonstrate a clear knowledge of the booking system
Demonstrate a clear knowledge of the properties and keeping up to date with all activity throughout the year
Ensure deadlines are met
Identifying the sales opportunities and customer needs
Delivering daily and weekly sales targets including conversion tracking
Skills
Must have very strong written English skills for communication with customers.
Ability to work with minimum supervision and to tight deadlines.
Ability to work as part of a team.
Excellent organisational skills and time management skills.
Negotiating skills.
Ability to deal effectively with people at all levels.
Ability to achieve goals and targets within timescales.
Sales experience preferred but not required.
Personal Qualities
Must be performance driven
Outgoing
Likes interaction with others
Natural communication skills
Self-motivated and able to work as part of a group as well as independently with minimum guidance
Confidence in taking the initiative and making decisions
Delivering high standards
Commitment to equal opportunities
Willing to be flexible and respond to changing circumstances
Demonstrate a positive ‘can do’ attitude and to become quickly established to add value to the business
Benefits
Day off for your birthday
Free eye tests
Bonus Scheme
Additional annual leave for long service
Interviews are being held now please apply for immediate consideration!
What’s on offer:
Generous holiday package of 25 days, plus bank holidays (pro rata for our part time colleagues)
Access to a range of exclusive retail discounts to make your money go further.
Take your special day off! Enjoy your birthday with a well-deserved break from work.
Stay active and eco-friendly with our cycle-to-work scheme.
Make a difference in the community with 2 charity days per annum.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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