Project Manager – Regulatory

Role Overview

We are seeking an experienced Project Manager to lead enterprise technology and regulatory initiatives within a financial services environment. This role will be responsible for managing ServiceNow implementations and enhancements while ensuring alignment with regulatory, risk, and compliance requirements. The ideal candidate brings a strong background in financial institutions, understands regulatory frameworks, and can effectively partner with technology, compliance, risk, and business stakeholders.

This is an onsite role in Chicago, supporting highly visible, cross-functional initiatives.

Key Responsibilities

• Lead end-to-end project delivery for ServiceNow implementations and platform enhancements (e.g., GRC, ITSM, IRM, workflows).
• Manage projects supporting regulatory compliance, risk management, audit, and governance initiatives.
• Develop and maintain detailed project plans, timelines, budgets, risk logs, and status reporting.
• Partner closely with Compliance, Risk, Legal, Audit, Technology, and Business teams to ensure regulatory alignment.
• Ensure projects adhere to financial industry regulations and internal control standards (e.g., SOX, OCC, FFIEC, GDPR).
• Drive stakeholder alignment, facilitate governance forums, and manage executive-level communications.
• Identify risks, dependencies, and mitigation strategies; proactively escalate issues when needed.
• Oversee vendor and system integrator relationships related to ServiceNow implementations.
• Support change management, documentation, and operational readiness as solutions move into production.

Required Qualifications

• 5+ years of Project Management experience within a financial institution or regulated environment.
• Proven experience leading ServiceNow implementations or major enhancements.
• Strong understanding of regulatory compliance, risk management, or governance within financial services.
• Experience managing cross-functional teams across technology and business stakeholders.
• Solid knowledge of SDLC, Agile and/or Waterfall project methodologies.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work onsite in Chicago, IL.
• U.S. Citizen or Green Card holder (no sponsorship available).

Preferred Qualifications

• Experience with ServiceNow GRC / IRM, ITSM, or related modules.
• Background working with Audit, Risk, Compliance, or Regulatory Affairs teams.
• Familiarity with banking regulators and frameworks (OCC, Federal Reserve, FFIEC, SOX).
• PMP, Scrum Master, or SAFe certification.
• Experience managing regulatory remediation or audit response programs.