Casework Associate I

Agency
Dept of Health and Human Services

Division
EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title
Casework Associate I (S)

Position Number

Grade
NC04

About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description Of Work
This Client Manager position provides a single portal of entry for consumers who are referred to WorkSource West (WSW) for assessment, training and placement into one or more training programs. This position will provide services to ensure consumer support, safety, appropriate training and successful placement into competitive employment. The selected candidate will gather and manage all consumers' records required to assist in individual case decisions regarding consumer acceptance and participation in the evaluation and training programs at WorkSource West. The selected candidate will manage the orientation for all new consumers served on the assigned caseload, will be responsible for evidenced based documentation of work with consumers into the case management system, and providing monthly updates and recommendations during case staffing's based on consumer performance. This position serves as the main coordinator of all consumer information related to their progress towards the identified employment goal on their rehabilitation plans.

Knowledge Skills And Abilities/Management Preferences
Salary Range: $31,084 - $54,397

Recruitment Range: $31,084 - $46,000

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Knowledge of casework management and processes
• Knowledge and experience working with persons with disabilities
• Demonstrated experience working with the public and in groups
• Valid driver's license required for travel to perform job duties

This position is funded in part through federal funds.
This position will close at 11:59 p.m. the night before the end date.
Division of Employment and Independence for People with Disabilities (EIPD)
EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your