Sales Development Representative

Location: Telford, on-site

Contract: Permanent, full-time

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, we combine innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.

With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. We are shaping the future of energy efficiency through smart, integrated solutions that enhance sustainability and comfort.

As a Sales Development Representative, you will play a pivotal role in driving business growth by proactively engaging with new and existing B2B customers. You will work closely with internal teams to ensure a seamless customer experience, supporting lead generation, opportunity development, and ongoing account activity.

Your core focus will be to build and maintain strong relationships with customers, including installers, contractors, distributors, and wholesalers. You will act as a trusted point of contact, identifying opportunities to support sales growth and foster long-term partnerships.

• Collaborate with the External Sales Team: Engage daily for lead handover, regional insights, and support.
• Work with the Marketing Team: Partner on lead generation and marketing campaigns, leveraging opportunities from customer events.
• Provide Technical Support: Assist with complex product queries, troubleshooting, and issue resolution.
• Coordinate with Logistics/Operations: Manage order tracking, deliveries, and stock availability.
• Assist Finance/Accounts: Handle invoicing and credit control queries.

• Communication Skills: Excellent verbal and written communication abilities.
• Experience: Previous experience in business development and cold calling (B2B).
• Resilience: Adaptable with a keen attention to detail.
• Technical Aptitude: Quick learner with the ability to understand technical product information related to heating and cooling systems.
• Computer Skills: Proficient in MS Office.
• Team Player: Collaborate effectively to support the external sales team’s objectives.
• Independence: Ability to work autonomously, take initiative, and manage your workload efficiently.
• Language: Fluent in English.

• Competitive base salary + sales bonus
• Pension scheme
• 25 days of holiday + bank holidays
• Private medical & dental care
• Life Insurance
• Comprehensive onboarding training
• A small but supportive team environment

At Viessmann, our greatest assets are the expertise, creativity, and passion of our employees. We strive to create a workplace that attracts, develops, and retains top talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We are committed to creating an inclusive environment where everyone feels they belong, with diversity and inclusion as the engines of growth and innovation.

Join us and make a difference!

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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