Communications Content Manager

Wendys - Flynn Group

United States

United States

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divh2Flynn Wendys Communications Content Manager/h2pFlynn Wendys, a leading franchisee of Wendys and a premier brand within Flynn Group, is seeking a versatile and innovative Communications Content Manager. Our Support team is dedicated to shaping engaging narratives, fostering a connected culture, and ensuring organization effectiveness across our operations./ppRole Overview/ppAre you a strategic thinker with a flair for creativity? We are seeking an adept individual who has an aptitude to understand the restaurant business and its audience to lead our communications initiatives autonomously. As the Communications Content Manager, youll collaborate across functional teams, crafting and executing communication strategies that resonate with diverse audiences. From curating internal content, driving recognition programs, to steering the brand voice, youll play a pivotal role in shaping our narrative./ppKey Responsibilities/ppStrategic Communications: Develop, implement, and manage cohesive communication plans across diverse channels including email, text, newsletters, intranet, and social media./ppContent Creation: Produce compelling written and visual content that captures the essence of our brand, ensuring engagement and alignment with our voice./ppContent Management: Maintain, organize, and update intranet site/content while partnering cross-functionally to ensure information is accessible, relevant and aligned with business priorities./ppProject Management: Take ownership of select Operations initiatives, including new systems rollouts, by overseeing project timelines, coordinating cross-functional teams, and ensuring effective communication strategies to support successful implementations./ppEvent Planning Coordination: Contribute to planning and executing company events, including virtual and in-person engagements such as Cultural and Heritage month celebrations and annual conferences, ensuring alignment with the companys communication strategies and organizational values./ppGraphic Design Multimedia: Create high-quality visuals and intermediate video edits aligning with brand guidelines to enhance messaging./ppLearning Development Support: Collaborate with HR/Field Training Managers to design, develop, and evolve learning content that supports operational excellence and field readiness./ppCrisis Management Counsel: Address media inquiries, support crisis communications, and advise senior leadership on effective messaging strategies./ppContinuous Improvement: Establish structured feedback loops and routinely assess communication strategies, channels, and tools to strengthen operations and optimize content using insights./ppQualifications/ppExceptional Writing Skills: Ability to craft compelling content aligned with executive voice, brand guidelines and business objectives./ppProject Management: Proficient in handling multiple projects with strong organizational abilities./ppCollaborative Mindset: Skilled at partnering across departments, influencing stakeholders, and fostering collaboration./ppAdaptability: Agility to navigate evolving digital communication landscapes with a proactive and adaptable approach./ppResourcefulness: Demonstrated ability to troubleshoot and resolve challenges efficiently./ppTechnical Proficiency: MS Office 365 suite (includes SharePoint and MS Forms), social media platforms, graphic design, video editing tools, basic web design/HTML capabilities./ppPreferred Experience: Familiarity with Adobe Creative Suite, WordPress, or related tools is advantageous./ppRequirements/ppExperience: 5+ years in communications and diverse content development and management for remote workforces./ppEducation: Bachelors degree in communications, marketing, or a related field./ppLocation: Overland Park, KS corporate office preferred./ppJoin us in shaping impactful communications and fostering a cohesive, thriving organizational culture at Flynn Wendys./ppThe Flynn Group is an Equal Opportunity Employer/p/div

United States

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English

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