Applications Administrator

Tyler Technologies

United States

United States

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Applications Administrator Apply Online Primary application focus will be Doclink Cloud, with integration to Dynamics 365 Finance & Operations (D365 F&O). The applications administrator manages all aspects of designated applications within Tyler's application environment. This includes design, architecture, availability, reliability, performance, monitoring and security of those applications. The application administrator also works with affected groups in the organization to ensure that upgrades and application changes/enhancements are tested and documented thoroughly. They are responsible for implementing updates into the test, disaster recovery, and production environments. The administrator also continually helps evaluate the current solutions to make sure they fit our business model and helps evaluate new potential solutions. This position primarily administers one core application, Doclink Cloud, with integrations into D365 F&O. As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector. Location Plano, Texas Travel 0-5% Responsibilities Administers the applications infrastructure, user access and application deployment - taking a prominent role in implementing across the organization. Support the installation, configuration, security, operation, and maintenance (usually outside of regular business hours) of all designated applications. First line of day to day support. Liaise with IT Infrastructure, Networking and other groups on future strategy of platform, capacity planning, upgrades, etc. Continually analyze, propose and adapt current business requirements and map to applications. Develop and maintain custom reports. Create/modify SQL scripts for data mining. Participate in the integration process with other Cloud enterprise systems. Qualifications
Bachelor's degree in MIS, Computer Science or related field, or related years of experience 3+ years of application or IT experience Certification in designated application preferred Good knowledge of customer support and call center processes Good knowledge of SQL scripting and data mining Strong knowledge of business applications and the ability to develop and maintain custom reports, dashboards, validation rules and custom workflow Strong analytical and problem solving skills Strong attention to detail Able to find root causes of problems and quickly determine efficient solutions Can anticipate risks and mitigate in the moment Comfortable under high-stress and exhibits poise and focus Strong verbal and written communication skills Excellent interpersonal skills Effectively prioritize multiple issues and provide resolution of application functionality questions Strong ability to learn new business applications quickly
Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Apply Online Requisition Number:2025-7821

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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

United States

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