Entry-Level Systems Administrator - Fully ClearedIntelliforce-IT Solutions Group, LLC. • United States
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Entry-Level Systems Administrator - Fully Cleared
Intelliforce-IT Solutions Group, LLC.
- United States
- United States
Über
At Intelliforce, we support missions where reliability, trust, and secure access are non-negotiable. As part of our Multi-Factor Authentication Help Desk team, you'll play a direct role in protecting national security systems by ensuring users can securely access the networks they depend on every day. This role sits at the intersection of identity management, customer support, and operational security, and it's a great entry point into high-side systems administration within a mission-focused environment. You'll work alongside experienced technical teams while building foundational skills that align with Intelliforce's core competencies in systems engineering, cybersecurity, and secure IT operations. Schedule and Work Details
Location: Government or Contractor facility in the Ft. Meade, MD area Schedule: 40 hours per week, normal day-shift hours Clearance: Active Top Secret Clearance with Full Scope Polygraph required Telework: Not available Here's What Your Day-to-Day Might Include
You'll support the MFA Help Desk by issuing, maintaining, and tracking authentication tokens across multiple networks. Your work will focus on accuracy, accountability, and customer interaction, ensuring users receive timely support while maintaining strict security standards. Issue, collect, and manage RSA tokens across distribution sites Perform basic troubleshooting for MFA and token-related issues Gather and document technical details for escalation to higher-tier support Maintain accurate logs, metrics, and reports related to token distribution Interact directly with technical teams to communicate issues clearly and professionally Write and maintain standard operating procedures and technical documentation Contribute to internal knowledge articles and process documentation Minimum Qualifications
Clearance: Active Top Secret Clearance with Full Scope Polygraph required Citizenship: Must be a U.S. Citizen Three (3) years of relevant experience Education and Experience
Bachelor's degree in a technical discipline from an accredited college or university Four (4) additional years of relevant experience may be substituted for a bachelor's degree, for a total of seven (7) years of experience Required Skills
Experience working in a customer service-oriented technical environment Ability to triage issues independently and prioritize workload Strong organizational and time-management skills Ability to follow established processes and meet deadlines with minimal supervision Experience maintaining logs, metrics, or ticketing systems Familiarity with basic troubleshooting concepts in secure IT environments Desired Skills
Experience supporting Windows operating systems Understanding of computer security principles and access control Experience with scripting or automation tools Familiarity with documentation standards and SOP maintenance Technology Environment
This role operates in a secure enterprise environment supporting MFA services across classified networks. Technologies and platforms include Windows operating systems, RSA authentication services, identity and access management workflows, ticketing and logging systems, internal metrics and reporting tools, and secure documentation repositories used to support operational and compliance requirements. Compensation Range: $105,000.00 - $138,000.00
The salary range provided reflects an estimate based on current market trends and may be adjusted based on factors such as the candidate's experience, skills, and qualifications. The final offer will be tailored after a thorough evaluation of the candidate's background and suitability for the role. Please note that this range is intended as a guideline and is subject to flexibility. Why Intelliforce? Because you matteryour work, your growth, and your well-being. At Intelliforce, we don't just push the boundaries of technologywe partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won't just contribute to projectsyou'll help shape outcomes that make a real-world impact. We also know that great work starts with a great environment. That's why we invest in you: Ample PTO
to rest and rechargeplus all federal holidays and your birthday off, just because. Multiple medical plan options , including ones with zero deductible or premium for employees. Generous 401(k)
with immediate vestingbecause your future matters now. Exciting bonus opportunities , from profit sharing to quarterly awards and President's Club recognition. A
culture
of collaboration, connection, and fun, with regular team activities that go beyond the work. Ready to grow with purpose? At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join usand let's build something meaningful together. Equal Opportunity Matters Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions. Need accommodations during the application process? We're happy to help. Reach out to us at Recruiting@intelliforce-itsg.com with your specific request.
Sprachkenntnisse
- English
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