Quality Assurance Program Manager - DS Centralized CostsBay Cove Human Services, Inc. • United States
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Quality Assurance Program Manager - DS Centralized Costs
Bay Cove Human Services, Inc.
- United States
- United States
Über
Department:
Developmental Services
Reports To:
Quality Assurance Director
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
The Quality Assurance Program Manager provides varied training and support within Day Services, training and support to the programs in Developmental Services. The Quality Assurance PM contributes to Bay Cove's mission by monitoring designated quality assurance functions to promote accuracy and effectiveness, while maximizing efficiency.
This is an exempt position.
Supervisory Responsibilities:
None
Essential Functions of the Position:
Assists in monitoring designated quality assurance functions including DDS, MassHealth, ABI and MRC standards, CARF, Bay Cove standards and performance improvement measures, program review, paper and electronic documentation systems, incident reports, medication occurrence reports, human rights complaints, HCSIS ISP reminders, etc. Assists with completion of proposals and policies. Promotes improved communication within the programs and between the division and programs through the design and standardization of communication systems. Promotes standardization of systems and provides training and technical assistance, as needed. Assists with CARF accreditation and DDS Licensing & Certification, Mass Health, and Optum reviews, and assists with other external reviews, as needed. Assists, as needed, with new program start up. Participates in internal and external committees, as determined by the Operations Director. Provides support and training to Day Services Program Staff. Works in collaboration and oversite with Director of Day Services and Day SPD's All other duties as assigned by the Quality Assurance Director or Operations Director. Requirements for the Position:
Bachelor's degree in Human Services or a related field and at least two years of experience in the administration of programs serving adults with developmental disabilities preferred. Knowledge of current practice standards in long term support service delivery system. Demonstrated professional writing, interpersonal, communication, oral presentation, and organizational skills. Proficiency in word processing and spreadsheet preparation. Maintain current certifications in: Medication Administration, Standard First Aid, CPR and Mandt. Valid Driver's license preferred. Use of personal cell phone Mission Traits:
Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholders and partners.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate:60.000 Annual Salary
Sprachkenntnisse
- English
Hinweis für Nutzer
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