Host

HOST – MAX DOWNTOWN, HARTFORD, CT
Join the Max Hospitality Team

Max Downtown, located in the heart of downtown Hartford, is seeking an enthusiastic and professional part-time Host with open availability to join our team. If you're passionate about delivering exceptional guest service in a fine-dining environment and enjoy coordinating a smooth, welcoming dining experience, we want to meet you

Max Hospitality is committed to providing world-class dining experiences, offering guests exceptional service, culinary excellence, and a welcoming atmosphere. We look for team members who are dedicated to delivering the highest level of hospitality and are eager to contribute to the success of our restaurant group.

Max Downtown is our flagship restaurant, renowned for its elevated steakhouse experience, award-winning wine list, and extensive whiskey collection. With a loyal clientele of business professionals and fine dining guests, Max Downtown consistently ranks among the top restaurants in the region. The right candidate will bring professionalism, attention to detail, and enthusiasm for hospitality to our front of the house team.

Benefits:

• Competitive Pay

• Employee Discount on Meals

• Flexible Scheduling

• Opportunities for Growth and Advancement

• 401(k) with matching up to 4%

• Health, Dental, and Vision Insurance

• Paid Time Off & Paid Sick Time

• Referral Program

• Life, Accident, Critical Illness, & Pet Insurance

• Career Development within the Max Hospitality Group

Responsibilities:

• Coordinate the activities of the dining room to ensure smooth, fast, and courteous service for guests

• Manage dining room reservations and assist in arranging parties or special events

• Provide special services for diners celebrating special occasions

• Assist with to-go orders, ensuring accuracy, organization, and timely execution

• Collaborate with the management team to assist with special event duties, act as a training resource, and take on ad hoc tasks as needed

• Greet and welcome guests as they arrive, creating a warm and inviting atmosphere

• Assist guests with their needs, ensuring they have an outstanding dining experience from start to finish

• Ensure the dining room is neat, clean, and organized, providing a professional environment for guests and staff alike

What We're Looking For:

Experience:

• Prior experience as a Host REQUIRED and/or in a guest-facing role in a fine-dining or upscale casual restaurant is strongly preferred

• Experience with OpenTable is a PLUS

• Previous experience in handling reservations and assisting with event coordination is a bonus

Skills & Qualities:

• Strong communication skills with a polished phone manner

• Engaging, friendly personality and a passion for delivering excellent service

• Ability to manage time effectively and remain organized in a fast-paced, high-energy environment

• A positive outlook and a team-player attitude, with a strong commitment to excellence in service

• Ability to work well under pressure, balancing guest needs and maintaining a welcoming atmosphere

• Professional demeanor and the ability to engage with guests in a courteous and respectful manner

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.