Leasing Professional

Leasing Specialist — Pauls Collective

Location: Fieldcrest Apartments in Carrolton, TX
Reports To: Community Director
Job Type: Full-time, Non-Exempt, Hourly, In-Office/In-Person, Non-Corporate

Who We Are

At Pauls Collective our mission is to Recognize Opportunity, Unlock Value, and Deliver Strong Performance. We pursue smart growth by identifying strategic deals and constantly improving how we operate. We invest in our people, knowing that strong teams unlock even greater value—and we deliver what we promise, striving for excellence every day. Our core values drive everything we do:

• Integrity: We act with honesty, transparency, and accountability
• Teamwork: Collaboration and mutual respect make us stronger
• Entrepreneurial Spirit: We lead with initiative and creativity
• Perseverance: We meet challenges with grit and consistency
• Corporate Citizenship: We invest in people, places, and sustainable practices

Compensation & Benefits

Compensation for this position is competitive and based on qualifications, experience, and location. Our company rewards talent and performance through professional development opportunities and performance-based incentives. We also offer a robust benefits package designed to support the health, financial well-being, and work-life balance of our team members.

Benefit Type

Details

Health Coverage

Medical plan options, dental, and vision

Insurance Protections

Life Insurance, AD&D, Short-Term & Long-Term Disability, Critical Illness

Time Off

Vacation and 10 paid holidays

Financial Benefits

401(k) retirement plan with a company match

Job Overview

At our company, Leasing Specialists are the welcoming face of our communities—connecting with future and current residents to deliver personalized, professional experience. From guiding tours to supporting renewals, they bring high energy, strong communication, and a service-first attitude that reflects our mission and core values

Essential Duties

• Collect, post, and deposit move-in funds
• Prepare and execute lease paperwork and maintain compliant files
• Open the office and ensure model/vacant apartments are show-ready
• Deliver impeccable customer service and respond to resident concerns
• Coordinate property maintenance and resolve resident issues
• Conduct move-in inspections and assist with lease renewals
• Walk and inspect community grounds weekly
• Show apartments, process applications, and explain lease terms
• Maintain amenity areas
• Shop competitors and perform outreach marketing (KNOCK/DAR?)

Non-Essential Duties

• Support resident engagement efforts and special events
• Attend & participate in all company meetings, events & trainings
• Participate in cross-functional initiatives and embrace new responsibilities

Experience & Skills That Drive Performance

• Minimum two years in sales or customer service preferred

• Prior experience in property management or leasing a plus

• Familiarity with RealPage or similar property management systems desirable
• Strong computer skills and proficiency with Microsoft Office
• Full-time, flexible availability including evenings and weekends for events and leasing needs
• Bi-lingual (verbal, reading, writing,) in English/Spanish required

Interpersonal & Behavioral Strengths

• Effective verbal and written communication with residents and team members
• Discretion with confidential information
• Positive and enthusiastic attitude
• Excellent customer service skills
• Self-starter who takes initiative
• Collaborative and team-oriented
• Curious and not afraid to ask questions or seek guidance

Working Conditions & Physical Demands

The work environment and physical demands of this position reflect a blend of office professionalism and on-site mobility. Reasonable accommodation may be provided for individuals with disabilities to perform the essential functions.

• Primarily located in a general office setting with standard equipment such as computers, calculators, and telephones
• Regular site tours and inspections of apartment homes and community grounds, requiring outdoor activity in various weather conditions (heat, cold, rain, snow)

• Exposure to landscaped areas, walkways, stairs, and parking lots during property visits

• Ability to read written communications and monochrome computer screens

• Frequent operation of a computer, calculator, and telephone for leasing tasks and financial transactions
• Ability to understand and follow verbal and written instructions while multitasking
• Repetitive bending and kneeling for restocking common areas and administrative tasks
• Must have mobility to navigate the entire property to assist residents and conduct tours
• Occasional lifting and carrying of items, up to 25 lbs.

Equal Employment Opportunity & Hiring Practices

We are proud to be an Equal Opportunity Employer. Employment decisions are based on job requirements and qualifications, without regard to race, religion, gender, sexual orientation, age, disability, or other protected status.

We participate in the E-Verify program to confirm employment eligibility. All job offers are contingent on the successful completion of a background check and drug screening.