Store Manager

Eberjey is looking for a motivated Store Manager to lead, develop and support our Nashville store retail team to meet and/or exceed sales goals and KPIs. The Store Manager should be a versatile individual with prior leadership experience in a luxury retail environment and an understanding of translating a brand's unique aesthetic to drive sales, establish and maintain client relationships and provide an excellent customer experience. This role is responsible for training staff and sharing feedback to ensure the team maximizes the expectations of their roles, while elevating the overall store experience. The ideal candidate must be able to perform multiple duties in an organized manner and possess the ability to effectively lead teams and manage individuals towards accomplishing set goals.

• Lead the sales floor and drive desired store results through positive coaching and team accountability, while maintaining an energetic environment and inclusive culture
• Drive store sales by delivering optimum daily operational support and exceptional customer service
• Recruit, develop and train team members to uphold expert product knowledge, brand values and unique visual aesthetic to provide a consistent customer experience
• Display leadership and apply effective team development skills to cultivate a welcoming environment through detail-oriented, concierge-style service
• Maintain existing client relationships and foster customer retention through elevated service, knowledgeable fit and styling advice, and memorable brand experiences
• Ensure consistent brand image and messaging by optimizing product visual merchandising and service levels in line with company guidelines
• Build brand exposure and excitement within the community

• A strong leader with 2+ years of store management experience and 4+ years of retail experience
• Brand and product knowledge with the ability to convey the Eberjey lifestyle to customers
• Motivated and proactive multi-tasker who is positive, patient and adaptable to customer preferences
• Proven customer service and sales skills with a strong track record of building loyal clientele
• A results-focused leader with a proven track record of team development and clear communication style
• A hands-on, solutions-oriented team player who is passionate about connecting with the local community and fostering a positive team environment
• Excellent leadership and people management skills
• Ability to work a flexible schedule; weekend and holiday availability is required
• Excellent communication, organizational and problem-solving skills

• An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
• Seasoned industry leadership committed to your professional development in the fashion retail industry
• Generous employee discount, clothing allowance and special perks
• Commission bonus

For over 28 years, Eberjey has created a space where you can feel truly yourself. A state of mind where the outside world fades and your inner voice reigns. This is the essence of living an authentic life. And it's more important than ever.

When the brand was founded in 1996, the lingerie market was dominated by designs that focused more on capturing the male gaze than on the women wearing them. Eberjey introduced comfortable styles women could feel confident in, and soon after created the iconic Gisele PJ's that launched the brand to the next level.

With a fast-growing DTC business, five retail locations, and wholesale partners worldwide, we believe in bringing comfort and joy home to as many people as we can. Join us on our journey as we continue to create styles and spaces that encourage softness, ease, confidence, and total authenticity.

Eberjey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.