Über
sets an example through his/her behaviors/ppResponsible for compliance with all ANN INC. practices and procedures/ppAdditional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads/ph3Revenue Generation/h3pConsistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the stores overall goals/ph3Client Experience/h3pProvides excellent client service by anticipating the clients needs, exceeding expectations, and adhering to ANN INC. service experience standards/ppAcknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients/ppAddresses client concerns, coming to resolution when possible, and involving management where appropriate/ppPortrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional/ppTakes ownership, solicits and incorporates feedback for professional growth and development
Consistently receives positive, unsolicited client feedback/ppCommunicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone/ppBuilds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences/ppEmbraces our values and behaviors and inspires team by leading by example through his/her words and actions
Supports an environment of learning and trust by acting as a positive role model/ppIs responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws/ph3Operations/h3pCompletes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)/ppMeets merchandise processing standards and maintains an organized and accessible work area/ppAdheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets/ppMaintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)/ppParticipates and assists in the preparation for the stores inventory/ppReports to work as scheduled; records time worked accurately by using ANN INC.s Time and Attendance system; remains flexible to the needs of the business/ppFollows all ANN INC. operational guidelines, processes, and procedures/ppReviews Bulletin Boards daily/ph3Technical Expertise/h3pDemonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems/ppPerforms register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)/ppIs proficient in using Distributed Order Maintenance (DOMs) and StyleFinder to locate product for clients and processes transactions accurately/ppOperates phone, answering calls with an appropriate greeting, transferring and placing calls on hold/ppOperates and understands the functions of the PDT/ph3Product/Brand Management/h3pUnderstands and can clearly articulate the Companys brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients/ppLives the ANN INC. Purpose, Values
Behaviors, Practices in all interactions/ppParticipates in and attends Store Meetings/ppProactively uses associate education tools to build product and styling knowledge with his/her peers/ppEmbraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.s dress code guidelines/ppPackages and wraps client purchases according to ANN INC. standards/ph3Position Requirements/h3pClient Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base/ppFollow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes/ppMerchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.s guidelines/ppCommunication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates/ppAccuracy: Ability to handle cash and provide change without error/ppSchedule: Remains flexible in scheduling that meets the needs of the business/ppPhysical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room/ph3Educational Requirements and Experience/h3pMinimum Requirements: High School Diploma or GED/ppMinimum one year sales associate or relevant experience in the services industry with proven results/ppLocation: Store 0827-Cape Cod Mall-ANN-Hyannis, MA 02601/ph3Position Type/h3pRegular/Part time/ppPay Range: $15.00 - $18.75 Hourly USD/ppEqual Employment Opportunity/ppThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidates qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com./p/div
Sprachkenntnisse
- English
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