Inside Sales Representative, Leasing

Essex Property Trust REIT

United States

United States

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divh2Leasing Inside Sales Representative/h2pIrvine, California/ppIrvine Regional Office (Derian)/ppRegular/ppLeasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents. This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects, residents, and colleagues. The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software. Please note that Leasing Consultant is the internal title of this role. We are hiring for a March start date./ppYou will have the opportunity to earn a hourly base of $22.50 per hour + about $100 per move-in lease while engaging with a high volume of inbound sales leads. Comprehensive training and ongoing mentorship are provided to support your success. The ideal candidate is ambitious, self-motivated, and driven by opportunities for advancement./ppPlease note that this is located in a centralized sales hub. There is no face-to-face client interaction, sales are conducted over the phone./ppWhat You Will Do:/pulliWorks in a centralized sales hub and facilitates leasing remotely to maintain established target occupancy for the assigned portfolio on a weekly, monthly, quarterly, and annual basis./liliManage incoming leads in the CRM system, schedule self-guided tours, and provide a high-quality leasing experience for future residents, which included assessing clients needs and pairing them with the best home that fits their criteria./liliManage pipeline and follow up with prospects by continuously reaching out with tailored updates to assist in their home search./liliMaintain in-depth knowledge of each community and apartments within the assigned portfolio./li/ulpWhat You Will Need:/pulliHigh school diploma or GED equivalent/lili1+ years of experience in retail sales, inside sales, call center operations, customer service, or a related field with a focus on upselling is required/liliProven work experience in Sales or Customer service and track record of achieving sales target is preferred. Previous phone sales experience is a plus/liliProficient understanding of the Microsoft suite, familiarity with CRM systems and practices./li/ulpWhat The Job Requires:/pulliWork is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods. Involves the use of standard office equipment such as computers, phones, and printers./liliThis role demands availability for five days each week, with the potential for including weekends in the schedule as necessary./liliRequires the ability to sit or stand for extended periods. Minimal physical effort in the day-to-day tasks./liliThis role does not require any travel; work is primarily conducted at the office./li/ulpWhat You Will Bring To The Table:/pulliAbility to comprehend and interpret instructions, short correspondence, and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor./liliAbility to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills./liliDecisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor./li/ulpAll full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%./ppEssex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career./p/div

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