Head of Services - Support and Managed

Mercy

Rogers, Arkansas, United States

Rogers, Arkansas, United States

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Über

The Surgical Services Manager (SSM) assures the delivery of safe, high-quality and cost-effective care provided by competent co-workers within the unit. They ensure the efficient utilization of available resources to meet productivity and financial goals. The SSM works collaboratively and effectively with other administrative personnel, physicians and co-workers throughout the Ministry to enhance communication, share pertinent data and improve processes across the continuum. The SSM is proactively involved in patient flow and bed management issues in collaboration with the Staffing Office. They challenge the current process and enable others to promote change by providing support, mentorship, and guidance to those who provide direct patient care. The SSM encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. The SSM holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines. The SSM performs duties and responsibilities in a manner consistent with the Mission, Values and Mercy Service Standards. We bring to life a healing ministry through our compassionate care and exceptional service. Oversees development and implementation of comprehensive, multidisciplinary care plans to ensure optimal patient outcomes. Serves as a positive role model and mentor; supports staff during exposure events and reporting processes. Financial Management Monitors budgets, staffing guidelines, and payroll accuracy. Oversees scheduling and collaborates on budget planning with leadership. ensures competency for patient care while maintaining personal operational knowledge. Quality & Performance Improvement Leads unit-based and system-wide improvement initiatives; completes audits and quality activities. Collects and analyzes data to improve processes and collaborates on performance standards. Maintains compliance with policies and regulatory standards; assists in policy development and revisions. Certifications: Must have American Heart Association Healthcare Provider card or complete a course within probation period. Master's degree in Nursing, Health Administration or related field. Preferred Experience: 3 years in perioperative services and previous management experience At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. We’re expanding to help our communities grow. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. See Mercy Terms & Conditions at about/legal-notices/ and Privacy Policy at about/legal-notices/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

Rogers, Arkansas, United States

Sprachkenntnisse

English

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