Business Analyst

U-Haul

United States

United States

Über

Location: 8162 S Priest Dr, Tempe, Arizona 85284 United States of America We need someone who will manage an allotment of business entities (accounts), provide operational support and coaching support to ensure conformity to standards. Much of this position is KPI-oriented, working with respective parties to find root cause, coordinate communication, and seek solutions to become KPI compliant. The ability to multi-task, provide analytical support and possess a general curiosity is necessary. This job is a hybrid of coaching, tech support, project management, and plan development. We need someone who is willing to learn a new business line and grow Responsibilities: + Communicating with clients to ensure that all of their needs are understood and addressed + Building strong client relationships to maintain rapport and promote growth + Collaborating with various internal departments to ensure that they fulfill all customer requests + Resolving complaints and keeping track of all processes that pertain to the clientu2019s desires + Acting as the clientu2019s representative in a firm to ensure that their demands are met with a focus on improving the customer experience + Collecting and analyzing data concerning consumer behavior to understand changing needs Job Requirements: + Bacheloru2019s degree recommend not required + More education or experience may be preferred. + Exceptional verbal and written communication skills. + Ability to collect, track, and analyze large amounts of data. + Adaptability and strong problem-solving skills. + Excellent active listening skills. + Ability to build rapport and collaborate with others within the company and externally. + Understanding of consumer behaviors and industry trends. + Extensive, accurate product knowledge. Skills/Required Knowledge/Tools: Must have excellent written and verbal communication skills, excellent interpersonal skill and the ability to work well in a team environment. The ability to work in a computerized environment using various software and online web programs. Looking for 3-5 years of experience Physical Demands: The work is sedentary. Typically, the person may sit comfortably to do the work. There many be some walking, standing, bending; carrying of light items such as papers, books, small parts; driving and automobile, etc. No special physical demands are required to perform the work. U-Haul offers: u2022 Full Medical coverageu2022 Prescription plansu2022 Dental & Vision Plansu2022 New indoor fitness gymu2022 Gym Reimbursement Programu2022 Registered Dietitian Program u2022 Weight Watchers u2022 Onsite medical clinic for you and your familyu2022 Career stabilityu2022 Opportunities for advancementu2022 Valuable on-the-job trainingu2022 Tuition reimbursement programu2022 Free online courses for personal and professional development at U-Haul Universityu00aeu2022 Business and travel insuranceu2022 You Matter Employee Assistance Programu2022 Paid holidays, vacation, and sick days u2022 Employee Stock Ownership Plan (ESOP)u2022 401(k) Savings Planu2022 Life insuranceu2022 Critical Illness/Group Accidentu2022 24-hour physician available for kidsu2022 Subsidized gym/ membershipu2022 MetLaw Legal programu2022 MetLife auto and home insuranceu2022 Mindset App Programu2022 Discounts on cell phone plans, hotels, and moreu2022 LifeLock identity Theftu2022 Savvy consumer wellness programs- from health care tips to financial wellnessu2022 Dave Ramseyu2019s SmartDollar Programu2022 U-Haul federal credit unionu2022 Wellness Program U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

United States

Sprachkenntnisse

English

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