Über
Job Title: Network Administrator
Department: IT
Reports to: Director of Information Technology
FSLA Status: Exempt
Location: Onsite in Marshall
About Us
Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people from enjoying the greater quality of life that cannabis can provide. Our company is founded on two principles: 'cannabis for humanity' and 'change for the better'. 'Cannabis for humanity' meaning we put people first in everything we do - from our safe, high quality cannabis plants to our world-class customer experience to our caring workplace environment. 'Change for the better' meaning that we have an insatiable desire to make ourselves, our product and our team experience better each and every day. In fact, we are working hard to become and be recognized as a Great Place to Work Best Workplaces in the USA.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. The Network Administrator will be responsible for maintaining our internal network infrastructure, assisting with end devices, supporting advanced greenhouse automation systems, and managing security technologies.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but not limited to:
Network & Infrastructure Administration Maintain and troubleshoot local and wide area networks (LAN/WAN), switches, firewalls, and wireless access points. Monitor network performance, ensure uptime, and implement improvements for scalability and security. Administer NVRs, storage solutions, and backup/DR solutions. Greenhouse Systems Support Assist in the operation and maintenance of automated greenhouse control systems (e.g., climate, irrigation, lighting). Collaborate with greenhouse staff and vendors to optimize performance and resolve issues. Ensure the integration of greenhouse systems with central IT infrastructure and monitoring platforms. Microsoft 365 Administration Work with IT Director to support Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, Intune, and Entra. Assist in managing user accounts, licenses, security groups, and role-based access. Support migrations, updates, and service health monitoring. Security Systems Oversight Maintain and support physical security systems, including IP-based cameras, access control systems, and alarm systems. Monitor and manage endpoint and network security tools. Support regular audits, vulnerability assessments, and ensure compliance with security policies. Documentation: Create and maintain comprehensive documentation for all areas of responsibility. Develop and update network diagrams, topology maps, and inventory records. Collaboration and Training: Collaborate with other IT team members, vendors, and others to ensure seamless integration of services. Stay abreast of industry trends, emerging technologies, and best practices.
User Support Use ticketing system to track and document issues. Participate in on-call rotation to provide support on nights and weekends. Provide excellent service and provide a positive representation of the IT department in all interactions. The Experience You Bring and the Skills we Need:
3+ years of technical support. Strong fundamental understanding of networking best practices, experience with Fortinet firewalls a plus. Able to perform intermediate functions within the Microsoft 365 environment with minimal support. Strong understanding of network security best practices. 2-3 years supporting the Microsoft suite of products. Cannabis software experience a plus, but not required. Time-management skills and the ability to establish reasonable and attainable deadlines to resolutions. Ability to prioritize and manage tasks and projects effectively. Professional written and interpersonal skills are essential. Comfortable working in and assisting others through helpdesk software and remote access desktop software. Hands-on experience with installing equipment in network racks. This is a dynamic team, and as such daily tasks may vary, resulting in a fast-paced and lively work environment.
Physical Requirements
Regularly required to sit for long periods of time. Use hands to handle, control, or feel objects, tools, or controls. Reach with hands and arms; and talk or hear. Occasionally required to stand and walk. Frequently lift and/or move up to 20 pounds. Comfortable working in a greenhouse environment (tolerance of heat & humidity). Occasional use of ladders or scissor lifts to access network racks and install cameras or other devices. Why You'd Love This Role
You have:
A high level of professionalism and believe in our founding principles: "Cannabis for humanity" and "Change for the better". As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in. A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state. A desire to change the social perception of cannabis and a passion for humanity. A constant desire to learn new skills and believe in continuous improvement, both personally and professionally. Value integrity and honesty and want to bring those values to the cannabis industry. Enjoy being part of a team and sharing your skills with your fellow citizens. An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming and processing. An awareness of the contamination risk between a commercial and home grow, and thus can commit to not operating a home grow while working with us in the greenhouse.
We offer:
Medical, Dental, Vision benefits active first of the month following your first day of employment. Paid time off. Employee discount. Employee sponsored life insurance. Employee assistance program. 401K & 401K matching.
Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
***Must be at least 21 years of age as required by the Cannabis Regulatory Association***
Sprachkenntnisse
- English
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