Apartment Leasing Agent

Job Summary
We are seeking a dynamic and experienced Apartment Leasing Agent to join our vibrant property management team. In this role, you will be the welcoming face for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise in property leasing, customer service, and legal administrative procedures will ensure a seamless experience for applicants while maintaining compliance with Fair Housing regulations and Section 8 guidelines. If you thrive in a fast-paced environment, excel at building relationships, and possess a keen eye for detail, this opportunity is perfect for you to make a positive impact in our community.

Responsibilities

• Greet prospective tenants warmly and conduct engaging property tours to showcase available units and amenities
• Manage the leasing process from initial inquiry to lease signing, ensuring all documentation is accurate and complete
• Utilize property management software such as Yardi or OneSite to input data, track leads, and maintain organized records
• Verify applicant information through background checks, credit reports, and income verification in accordance with Fair Housing laws and Section 8 requirements
• Negotiate lease terms and contracts confidently while upholding legal standards and company policies
• Address tenant inquiries promptly via phone, email, or in person with exceptional customer service skills
• Coordinate with maintenance teams to ensure property readiness and facilitate smooth move-ins and move-outs
• Maintain compliance with LIHTC (Low-Income Housing Tax Credit) regulations and other affordable housing programs
• Assist with conflict management between tenants or applicants by applying effective negotiation techniques and conflict resolution strategies
• Support administrative functions such as filing, data entry, and record keeping related to leasing activities

Qualifications

• Proven experience in property leasing or real estate administrative roles, preferably within property management or affordable housing sectors
• Strong knowledge of landlord-tenant law, Fair Housing regulations, LIHTC, Section 8, and related legal frameworks
• Proficiency with property management software including Yardi, OneSite, or similar platforms
• Excellent customer service skills combined with professional phone etiquette and conflict management abilities
• Demonstrated ability to negotiate lease agreements and contracts effectively
• Office experience involving data entry, filing, CMMS (Computerized Maintenance Management System), and administrative tasks
• Familiarity with facilities management principles related to property maintenance coordination
• Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
• Strong communication skills—both verbal and written—and the ability to build positive relationships with residents and team members

Join us in creating welcoming communities where residents feel valued We are committed to fostering an inclusive environment that supports your professional growth while ensuring you have the tools needed to succeed.

Pay: Up to $18.00 per hour

Expected hours: 50.0 per week

Work Location: In person