Principal Software Engineering Architect (ECM - Content Management)Citizens Financial Group, Inc. • United States
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Principal Software Engineering Architect (ECM - Content Management)
Citizens Financial Group, Inc.
- United States
- United States
Über
4 days in the office from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, or Phoenix AZ and couple other locations. Role is not relocation eligible. As the
ECM Principal Architect , you will lead the architectural vision, engineering strategy, and modernization of Enterprise Content Management platforms across the bank. You will partner closely with engineering teams, product leadership, risk, and enterprise architecture to design and deliver scalable, cloud-ready content solutions that power critical business functions and end-to-end customer experiences. You will serve as a technology thought leader, driving next-generation ECM capabilitiesincluding content services, metadata modeling, document lifecycle automation, AI-enabled enrichment, cloud transformation, and repository modernization. Core Responsibilities Lead the
architecture, modernization, and transformation
of ECM platforms, including legacy systems (CMOD, Alfresco) and next-generation platforms (Nuxeo). Drive
ECM migration strategies , including repository consolidation, structured/unstructured data migration, and cloud content re-platforming. Define and maintain
ECM reference architectures, governance standards, design patterns , and integration frameworks. Architect and deliver
API-first content services , microservices, and workflow-driven content applications. Oversee design and implementation of content ingestion, classification, metadata models, retention, archival, search, and document lifecycle automation. Ensure ECM platforms align with
security, regulatory, retention, and privacy
requirements. Promote quality attributes such as
scalability, resiliency, observability, and maintainability
across the content ecosystem. Partner across business domains (lending, operations, wealth, compliance, commercial banking, servicing) to define ECM solution strategies. Provide
technical leadership , mentoring engineers and architects while fostering a culture of innovation, accountability, and architectural rigor. Drive adoption of
Nuxeo
as the modern content platform and lead migrations from legacy ECM solutions like
CMOD and Alfresco . Collaborate in Agile teams to translate business vision into actionable architectural roadmaps and detailed technical designs. Ensure secure development through
DevSecOps , threat modeling, and vulnerability prevention practices. Required Qualifications 10+ years
of experience in ECM architecture, enterprise content platforms, or large-scale content engineering. Hands-on expertise with multiple ECM platforms, including: CMOD (Content Manager OnDemand) Alfresco Nuxeo / modern cloud-native ECM solutions Proven experience leading
enterprise data/content migration
initiatives, including large repository migrations and cloud re-platforming. Deep proficiency in metadata design, taxonomies, capture/ingestion, document lifecycle management, archival, and governance. Strong experience architecting
cloud ECM ecosystems
(AWS/Azure/GCP) including object storage, IAM, encryption, and secure content services. Mastery in at least one programming or scripting language (e.g.
Java, Python, JavaScript, Golang ). Experience with
API-first content services, microservices, workflow engines , and event-driven systems. Familiarity with search engines such as
Elasticsearch/Lucene
and modern caching frameworks. CICD experience with
Jenkins, GitHub Actions, CircleCI . Strong communication and leadership skills with the ability to present architectural vision at the executive level. Strong Linux, Bash, DevSecOps, and automation capabilities. Solid understanding of systems design, algorithms, distributed systems, and data structures. Cloud architecture certifications (e.g.,
AWS Solutions Architect , Azure Architect) preferred. Desired Qualifications 3+ years
of experience in financial services, preferably related to content-heavy functions such as regulatory, lending, wealth, compliance, or operations. Experience applying
AI/ML, NLP, or Intelligent Document Processing
for classification, extraction, and enrichment. Understanding of banking systems, custodial processes, and regulatory environments tied to ECM. Experience with NoSQL databases, message brokers (RabbitMQ, Kafka), Lucene, Redis, Memcache, and distributed content architectures. Education and Certifications Required:
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field. Preferred:
Master's degree in Computer Science, Engineering, Information Systems, or related technical discipline. Additional certifications in cloud architecture, ECM platforms, or enterprise architecture frameworks (e.g., TOGAF) are advantageous. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Friday Pay Transparency The salary range for this position is $132,000 - $198,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Required Skills
Agile Methodologies, Agility, Application Integration Architecture, Building Relationships, Communicating Effectively, Customer-Centricity, Data Architecture, Data Savvy, Decision Quality, Emerging Technologies, Enterprise IT Governance, Enterprise and Business Architecture, Fostering Inclusion, Industry Insight, Influencing Others, Innovation, Motivating Others, Persistence and Tenacity, Presentation Skills, Principles of Information Technology, Programming / Coding, Security Architecture and Analysis, Standard Operating Procedures, Strategic Thinking, Valuing Diversity and Inclusion About Us
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Sprachkenntnisse
- English
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