Desktop Support Analyst- ExternalCopeland Buhl • Plymouth, England, United Kingdom
Dieses Stellenangebot ist nicht mehr verfügbar
Desktop Support Analyst- External
Copeland Buhl
- Plymouth, England, United Kingdom
- Plymouth, England, United Kingdom
Über
Responsibilities
Serve as the primary technical point of contact for assigned clients.
Provide remote and onsite support across desktops, servers, networks, cloud platforms, and business applications.
Advise clients on best practices, emerging technologies, and strategic IT planning.
Troubleshoot and resolve Level 1 & 2 incidents related to hardware, software, networks, and cloud services.
Perform system deployments, migrations, and configurations, including servers, firewalls, wireless networks, and cloud workloads.
Participate in or lead IT projects including Microsoft 365 migrations, server upgrades and virtualization, firewall and network configuration, and more.
Communicate technical information clearly to both technical and non-technical users.
Assist Copeland Buhl help desk team as needed.
Required Qualifications
3+ years of hands-on IT support or consulting experience within an MSP or similar environment.
Strong understanding of Microsoft Windows Server and Windows 11, Microsoft Active Directory, Microsoft Azure, O365, EntraID, and virtualization platforms.
Solid knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPNs).
Experience managing backup solutions, endpoint security tools, and RMM/PSA systems.
Excellent troubleshooting skills and ability to work independently.
Strong customer service, communication, and relationship building abilities.
Preferred Qualifications
Relevant certifications such as CompTIA A+/Network A+/Security+, Microsoft Associate/Expert, Cisco CCNA, or equivalent.
Experience supporting diverse client industries.
Copeland Buhl invests in people by offering more than a role; we offer a path. Through meaningful work, ongoing development, and a flexible approach to work-life balance, we support each individual’s unique career journey. Our competitive compensation and benefits reflect the value of your contributions, while our collaborative culture fosters authentic relationships and a strong sense of community. At Copeland Buhl, you can build a career for your life.
Copeland Buhl is an Equal Opportunity Employer.
Salary:
$30-$42/hr
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.