service valet lead

Toyota of Kirkland, a dealership in the O'Brien Auto Group, is currently looking for a Service Valet Lead to join their team. We are searching for an individual who is hardworking, friendly, and enjoy interacting with people. Previous customer service experience preferred.

This position pays $20 per hour. 

All employees subject to eligibility requirements, we offer the following benefits:

• Paid holidays pursuant to the annual holiday calendar (typically five holidays)
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Responsibilities Included:

• ​​Lead, train, and motivate a team of service valets and porters to deliver exceptional customer service
• Assign daily responsibilities, manage schedules, and monitor productivity and performance.
• Oversee the check-in/check-out process for all customer vehicles.
• Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
• Fuel and clean loaner cars daily.
• Transport sales demo cars back to designated storage at the warehouse.
• Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
• Maintain all outside parking lots.
• Drive in a safe and legal manner.
• Maintain good customer and employee relations.
• Report all important customer comments to management.
• Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
• Wear required uniform and follow dress code.
• Be available to fill in shifts whenever possible.
• Perform other duties as assigned by management.
• Regular attendance and timeliness is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Equipment/Machines/Tools Typically Used: Pressure washers, steam cleaning equipment, water hoses and buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves to be worn as required.

Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching. Lifting of 50lbs or less on an occasional basis and carrying of 25lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing, and crawling.

Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Toyota of Kirkland is an equal opportunity employer and a drug-free workplace.