Technical Sales Business Development Manager

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 Organizations Worldwide Rely On SHI's Concierge Approach To Help Them Solve What's Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You'll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary
SHI Technical Sales Business Development Manager – ServiceNow

SHI and ServiceNow are together put AI to work for people. As we journey to innovate across our go-to-market (GTM), delight our customers, and fuel our unparalleled climb for ServiceNow to $20B. We are moving fast, and with this rapid scale and dynamic growth we are hiring Technical Sales Services Business Development Managers (BDM) to capitalize on our opportunity to transform the world of work for SHI customers to deploy ServiceNow.

ServiceNow offers an unparalleled solution set, bringing together IT, HR, Supply Chain, Finance/ERP and Customer Service offerings within a unified and integrated platform. BDMs will cross-functionally to accelerate our GTM within this rapidly growing SHI partnership. Key focus areas will include crafting the strategy, evangelizing the ServiceNow platform, upleveling field capacity to sell to SHI customers, and shaping cross-functional ecosystem activities to build pipeline and capture market opportunities. They will work as part of a team at SHI focused on ServiceNow with deep domain expertise. In addition, they will support solution market development, demand generation, pipeline maturity and lend expertise to our most critical engagements.

This position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for SHI and ServiceNow. The ideal candidate is familiar with ServiceNow, is a proven seller, expert at partnering with field teams and strategic alliance partners, a superb relationship builder, and an intellectually curious individual who can develop trust with senior leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise, product/market knowledge, and sales GTM excellence to drive value creation and deliver results.

In this role, you will drive cross-functional collaboration to execute strategic initiatives and contribute to our continued growth, help uplevel the SHI proficiencies of the core team and engage with key pursuits and customers. This role requires a seasoned professional with sales leadership, business development, strategy and operations expertise.

Role Description

• Build integrated and unified GTM strategies in partnership with workflow/business unit & cross-functional business partners including marketing, Strategic Accounts, geo-aligned solution sales, core field sales and others. Shape an integrated and unified GTM strategy and value framework to demonstrate tangible business benefits.
• Contribute as part of a small, geographically dispersed team of business development managers to preserve and accelerate NNACV, pipeline and drive GTM success.
• Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives.
• Be a ServiceNow sales evangelist within SHI; actively represent the portfolio in large scale 1:Many customer and strategic alliance partner facing events and 1:1 executive briefings. Build ServiceNow's brand and market presence in the within SHI space.
• Bring deep domain expertise to help win top ServiceNow deals.
• Bridge market insights and intelligence to shape product pricing & packaging for GTM success. Inform the BU (Business Unit) roadmap based on customer & market insights.
• Partner with Marketing to tune customer and field collateral to empower the success of our field sales teams.
• Provide guidance on target