Front Office Membership Specialist

Benefits:

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Membership Experience Coach
Be the Spark that Inspires Progress

Do you light up when you help others crush their goals? Love being part of a team that's passionate about fitness, fun, and forward momentum? We're looking for a Membership Experience Coach to join our team and play a leading role in creating the most supportive, high-energy fitness community in town.

You'll be the first smile people see, the guide through their journey, and the connection that helps them feel at home every time they walk through our doors. This isn't just sales—it's about building relationships, delivering real results, and making a difference every day.

What You'll Be Doing:

Membership Growth & Club Tours

Connect with prospective members, uncover their goals, and show them how we can help get them there

Give energetic, goal-oriented tours of our facility that highlight the benefits of our coaching and community
Confidently explain membership options, overcome objections, and close the sale with care
Be the go-to expert on membership agreements and club policies

Facility Standards & Presentation

Help us maintain the cleanest, most welcoming gym in town

Take pride in keeping equipment and spaces sanitized, organized, and ready for action

Member Connection & Retention

Greet every member like a regular—by name, with a smile, and a genuine check-in

Be their go-to person when they have questions or need support
Celebrate their progress, listen to their needs, and help them stay engaged

Social Media & Community Engagement

Share stories, updates, and behind-the-scenes content on our social channels

Help promote challenges, events, and promotions that keep our community buzzing
Partner with the Club Manager on local outreach and member appreciation events

Follow-Ups & Lead Nurture

Call & text leads to schedule tours, follow up on visits, and keep the conversation going

Reach out to current or returning members to help them feel supported and celebrated
Assist with