Community Development Director

LiveOak Village, is a Community Senior Life Community, where our focus is creating an enriching, remarkable senior living experience for our residents. We know it begins with the relationships built between our residents, families, and staff.

JOIN OUR TEAM

We are currently seeking a Community Development Director

The Community Development Director is responsible for building meaningful relationships with prospective residents and their influencers to drive occupancy through tours, reservations, and successful move-ins. This role is highly relationship-driven and ideal for an energetic, outgoing professional with a passion for seniors, marketing, and community engagement. The Community Development Director serves as a key ambassador for the community and plays a critical role in presenting the assisted living lifestyle with compassion, professionalism, and enthusiasm.

Education:

• College degree required

Experience:

• Minimum of three (3) years of experience in marketing, sales, or public relations
• Assisted living or senior housing experience preferred

Skills & Attributes:

• High-energy, motivated, and outgoing personality
• Strong communication and relationship-building skills
• Ability to organize, prioritize, and follow up consistently
• Comfort with CRM systems and prospect tracking software
• Professional appearance and demeanor

Sales & Prospect Development

• Utilize the community's designated CRM system to track prospects and manage follow-up
• Respond promptly to phone, email, and walk-in inquiries
• Conduct purposeful, compassionate, and informative tours, averaging 2–3 tours per weekday
• Build rapport with prospects and influencers to encourage tours, meals, and lifestyle sampling
• Categorize prospects as hot, warm, or cold to support closing strategies
• Secure reservations and assist with initial paperwork and deposits

Move-In Coordination

• Orchestrate smooth resident move-ins by guiding families through logistics such as moving services, apartment preparation, and utilities
• Serve as a primary point of contact to minimize confusion and reduce family stress

Follow-Up & Relationship Management

• Maintain detailed notes and conduct 20–30 follow-up calls per day (time allowing)
• Build ongoing relationships with prospects, residents, and family members

Networking & Community Outreach

• Network with professionals, organizations, and groups positioned to refer seniors
• Obtain referral names from residents and families
• Collaborate with the Activities Coordinator to plan community events
• Plan and execute at least one special community event each month to enhance visibility and stimulate interest

Reporting & Collaboration

• Work closely with Executive Directors and Administrators at assigned facilities
• Prepare and submit monthly reports to the Administrator

• Uphold residents' rights, privacy, dignity, and comfort at all times
• Interact with residents and families in a respectful, empathetic, and professional manner
• Respond appropriately to concerns and inquiries
• Ensure accurate and timely communication

• Attend required in-service trainings and staff meetings

• Ability to lift or carry up to 50 pounds
• Work involves sitting, standing, walking, bending, lifting, reaching, pushing, pulling, and repetitive motions
• Must be able to speak, hear, and interact effectively with residents, families, and staff