Reporting Services Coordinator

Primary Responsibilities

This individual will be responsible for ensuring pathology results are reported to the client with accuracy and efficiency, as well managing send-off specimens for consultation, multi-disciplinary conference reviews, and additional lab testing.

In addition, Reporting Services is responsible for providing Diligent Billing with the necessary information for patient billing and/or insurance filing to occur.

Essential Functions

Front Desk Duties:

• Answering phone and handling of calls accordingly
• Communicate effectively with pathologist, clients and staff
• Handling of problem cases with clients and resolving in the LIS
• Handling of add-on test requests

Accessioning Duties:

• Receiving and accessioning smear review materials, consultations and send-off specimens
• Data entry of patient demographics, insurance information and tests ordered
• Scanning documents into the LIS
• QA review of specimens accessioned and supporting documents received from clients

Reporting Duties:

• Monitoring work in progress to ensure pathology reports are completed in a timely manner
• Monitoring report delivery logs to ensure faxes and EMR reports are successfully submitted to the client
• QA review of consultations, conference reviews, retrospective reviews, frozen sections and rush cases

Release of Patient Materials Duties:

• Handling of requests for release of patient materials to include reports, slides and/or blocks to include conference reviews, tumor registry, continuing patient care materials
• Ensuring HIPAA guidelines are followed with the release of patient materials
• Monitoring send-off work in progress lists to ensure reference lab test results are completed in a timely manner
• Monitoring send-off pending log to ensure Celligent materials (slides and/or blocks) have been returned to file

Educational/Training Requirements

• High school diploma or equivalent

Experience Requirements

• Strong Data Entry experience
• Extremely high attention to detail
• Ability to read, write and speak clearly in English
• Ability to understand and use anatomic pathology and medical terminology

Skills and Abilities

• Extremely high attention to detail
• Ability to read, write and speak clearly in English
• Ability to understand and use anatomic pathology and medical terminology

Work Environment

Physical demands and work environment: The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have full range of motion
• Minimum lifting requirements – 25 pounds
• Good level of finger dexterity and stability required to operate computers, keyboards, etc used for reporting functions
• Good level of eye hand coordination to do clerical work
• Good level of range and clarity of vision to apply labels and read small print
• Must be able to stand and/or sit for up to 8 hours