Bilingual Spanish-Speaking Program Manager

About the Organization:

The Arc Prince George's County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit

Position Summary:

The Arc is seeking for a full-time Program Manager oversees all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.

Key Competencies:

• Advocacy: Support individuals in expressing their goals, choices, and rights.
• Communication: Actively listen and collaborate with individuals, families, and community partners.
  Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities:

Individual Support & Planning:

• Coordinate medical appointments and behavior support plans.
• Lead person-centered planning and promote self-advocacy.

Financial Management:

• Develop and manage budgets; oversee expenditures and financial records.
• Ensure cost-effective operations and proper documentation.

Community Integration:

• Promote frequent community outings and use of local resources.
• Engage families and natural supports in activity planning.

Home Quality & Safety:

• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.

Communication & Documentation:

• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.

Health Monitoring:

• Oversee individuals' health needs, medical services, and hygiene support.

Professionalism & Leadership:

• Model positive behavior, maintain confidentiality, and solve problems creatively.

Supervision:

Hire, train, and manage support staff; provide ongoing feedback and team leadership.

Note: Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.

You Are Our Ideal Candidate If You:

• Strong interpersonal skills
• Customer service-oriented
• Excellent computer skills
• Minimum high school diploma
• 2 years of supervisory experience working with people with disabilities
• Must have knowledge of community resources available in Prince George's County
• Strong organizational skills
• Demonstrate an intensive understanding of the agency's vision in terms of the importance of recognizing and honoring the individuals' preferences and choices.

Total Rewards:

The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more

About The Arc of Prince George's County:

Since 1952, The Arc Prince George's County has been providing support services to people with intellectual and developmental disabilities and their families throughout the county. We serve more than 600 individuals with disabilities. Our primary areas of support are:
• Community Living where we provide and manage group living homes;
• Family and Personal supports where we provide 1:1 individual supports;
• Employment Services provides job training and employment opportunities for the people we support; and
• Day Programs where we offer meaningful outings in the community.