Dispensary Agent

Job Summary:

The Dispensary Agent will provide superior customer service and educational guidance to registered customers. The Dispensary Agent will record sales in the POS system, and handle cash and cashless ATM transactions. The Dispensary Agent must maintain an organized environment and facility appearance. Reports directly to the Retail Manager /Retail Assistant Manager / Retail Lead. Operates with direct supervision from General Manager, Retail Manager, Assistant Manager, and Retail Lead. Follows established policies and procedures, contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.

Job Duties and Responsibilities

 Greet customers as they enter the dispensary. Provide orientations and tours for first-time customers per store training and guidelines.

 Assist in start of day and end of day procedures, stock products and supplies, arrange displays, open and close register, etc.

 Budtenders will be responsible for their own cash drawer throughout their shift.

 Communicate with Retail Manager, Retail Assistant Manager, and Retail Lead to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction.

 Maintain organization of dispensary room through daily upkeep and light cleaning.

 Always maintain cleanliness of Budtender Station and Retail Floor. You are required to clean up after the end of your shift. Areas include, but not limited to, entry vestibule, waiting room, sales floor, exit

vestibule, behind retail counter, outside (trash pickup), etc.

 Double check order that was fulfilled by fulfillment. Reiterate order back to customer to confirm contents of their order are correct.

 Ensure that