Business Systems Analyst Consultant

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Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Capital Markets technology organization, you will be based in Pittsburgh, PA.

• This position is primarily based in a location within PNC's footprint.

***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.***

We are seeking a Business Systems Analyst Consultant with strong experience in Agile methodologies and Gherkin syntax. This role partners closely with Product Owners, developers, and QA teams to ensure successful delivery of user stories and epics. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities

• Collaborate with Product Owners to write and refine user stories for epics.
• Facilitate requirements gathering sessions with end users.
• Ensure stories are fully documented and ready for implementation.
• Partner with developers during implementation to confirm accurate delivery.
• Review and validate test cases to ensure quality and completeness.
• Maintain downstream traceability across all story processes.
• Act as a liaison between business stakeholders and technical teams.

Skills & Qualifications

• Agile methodology expertise (Agile certification is a plus).
• Gherkin syntax proficiency for writing acceptance criteria.
• Strong communication and facilitation skills.
• Ability to work collaboratively across multiple teams.
• Data analysis experience.
• QA engineering background.

Exposure to fixed capital markets (ideal but not required)

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies
Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
CBAP (Certified Business Analysis Professional) certification preferred.

Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings