Field Services Manager

About Zephyr Wind Services

Our company is purpose-built to support the wind industry from the ground up. We offer Wind Generator, Wind Drivetrain and an unparalleled Wind Parts Department – all specifically designed to reduce downtime at medium and large-scale wind farms. In the field, Zephyr offers complete Repower and Major Corrective services. Zephyr is a turn-key service center for nearly all original equipment manufacturers, and our compliances and certifications ensure your wind turbine components receive the highest quality work.

SUMMARY

The Field Services Manager oversees the field services, repairs and operations of the Major Corrective crews. The includes managing technicians, scheduling work, ensuring safety, and troubleshooting mechanical and electrical issues.

ESSENTIAL FUNCTIONS OF THE JOB

• Team Management: Lead, train and develop a team of field technicians to ensure high-quality work and efficiency.
• Technical Expertise: Provide guidance on troubleshooting mechanical and electrical issues within wind turbines and related systems.
• Safety and Compliance: Ensure that all field operations company with environmental, health and safety regulations.
• Customer Relations: Address customer concerns, process warranty claims, and maintain good relationships with clients and partners.
• Resource Management: Allocate resources to ensure service requests are completed within service level agreements and budget.
• Developing Workflow Processes: Create and maintain effective workflow processes, identifying areas for improvement, and implementing changes that enhance efficiency.
• Administration: Perform administrative functions such as daily logs, writing technical reports, and preparing job status reports

KNOWLEDGE, SKILLS AND ABILITIES

• Strong leadership and organizational skills.
• Electrical aptitude and sufficient GE platform experience and training certificates.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Highly focused with good attention to detail.
• Certified in troubleshooting of turbine alarms/faults.

EXPERIENCE & EDUCATION

• At least 4 years of wind experience.
• College degree or technical school preferred.
• Proficient in MS Office 365 applications.
• Training preferred - GWO BST, GWO BTT, NFPA70E or equivalent, OSHA 10 or 30, confined space, Class 7 forklift, Rigger 1, Hand & Radio signal, hazardous communication, GE LOTO, OEM Competency Cert (Level 1-8, Maintenance, Troubleshooting, major components, etc.), LOTO.

Join our team to contribute your expertise while growing your career in a supportive environment focused on professional development

Zephyr Wind is committed to creating a diverse work environment and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis as protected by federal, state, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending