IT Project manager

Crestwave Solutions

Bromley, England, United Kingdom

Bromley, England, United Kingdom

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Über

We are working with a well-established Managed Service Provider (MSP) based in Bromley who are looking for an experienced IT Project Manager to join their Project Management Office. This role is initially a 3 month fixed term contract to cover a period of sabbatical, with a possibility of becoming permanent. This is an excellent opportunity for an IT Project Manager with MSP experience who enjoys delivering a varied portfolio of projects such as cloud migrations, customer onboarding and infrastructure refreshes. The Role You will be responsible for planning, executing and closing IT projects for a range of clients, ensuring delivery to agreed scope, quality, budget and timescales. Reporting into the Head of Projects / PMO, you’ll work closely with technical teams, account managers and customers to ensure successful outcomes across multiple concurrent projects. Key Responsibilities * Define and document project scope, objectives, deliverables and success criteria in collaboration with customers and stakeholders * Create and maintain detailed project plans, schedules, budgets and resource plans * Coordinate and manage project activities, tasks and dependencies to ensure on-time, high-quality delivery * Provide clear and regular project status updates to customers, stakeholders, vendors and internal teams * Identify, manage and mitigate project risks, issues, and changes, escalating where required * Ensure project deliverables meet customer expectations and align with internal standards and procedures * Conduct project reviews, lessons learned and post-implementation feedback sessions * Build strong working relationships with customers and account managers to help develop and manage a forward pipeline of projects * Initiate projects from inception, aligning delivery with business objectives * Contribute to the continuous improvement of PMO processes, reporting and best practices Key Requirements * Bachelor’s degree in IT, Computer Science, Engineering, Business, or a related field * Minimum 2 years’ experience in IT Project Management, ideally within an MSP or IT consultancy environment * Proven experience delivering IT projects such as: * Cloud migrations (Azure / Microsoft 365) * Onboarding new customers * Infrastructure upgrades and swap-outs * Strong understanding of: * Cloud and on-premise infrastructure * IT software, support and service delivery within a busy MSP * Project Management certification (PMP, PRINCE2, Agile, or similar) * Cloud certification such as Azure Fundamentals or Microsoft 365 Fundamentals * Solid understanding of IT cyber security, audit and compliance * Excellent communication skills with the ability to translate technical concepts into clear, non-technical language * Confident facilitating workshops, demonstrations and whiteboarding sessions * Ability to manage multiple projects simultaneously in a fast-paced environment * Strong problem-solving, analytical and decision-making skills * Customer-focused, results-driven mindset with a proactive, can-do attitude

Bromley, England, United Kingdom

Sprachkenntnisse

English

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