records technician - 60034467

Requisition No:

Agency: Children and Families

Working Title: RECORDS TECHNICIAN

 Pay Plan: Career Service

Position Number:

Salary:  $34, $52,412.34Annually 

Posting Closing Date: 12/22/2025 

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The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS AN ANTICIPATED VACANCY.

This is a highly responsible and professional position serving as the Records Technician within the Health Information Services Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This is a responsible position that requires independent judgement and decision-making assigned to the Health Information Services Department of a large mental health facility.  To ensure customer satisfaction and management excellence the incumbent in this position must maintain a working knowledge of the hospital's mission statement, vision, values, long term strategic objectives (LSOs), annual business objectives (ABOs) organizational structure and NEFSH operating procedures relevant to assigned duties and responsibilities.
• Sorts and accurately files paperwork from the Drop Files into the Living Area Charts within 48 hours.
• Reviews order of record and strips paperwork in accordance with NEFSH OP
• Ensures that all information stripped from the Ward Chart is filed in the Master File within 24 hours. 
• Inspects charts to make sure they are clean and in proper order according to established policies and procedures. 
• Assists the Psychiatrists with obtaining informed consents, emergency treatment orders (ETO), and court authorization for the use of psychotropic medications in accordance with NEFSH OP and CFOP
• Types all correspondence associated with the above processes and monitors the receipt of completed informed consents and court orders.
• Notifies the Hospital Attorney's Office, Medical Executive Director's Office and the Pharmacy Department when verbal informed consent or ETO is received.
• Ensures the informed consent worksheets, certified mail receipts and completed informed consents are correctly filed in the chart. 
• Conducts quantitative, monthly review of clinical records to determine completeness, accuracy and conformance with hospital requirements and state and federal regulations that relate to both the provision of Medical Records services and the documentation practices of the staff.
• Provides monthly reports of charts audited and deficiencies found.
• Responds to requests from Social Services to reproduce Medical Packets for the people we serve.
• Performs other assigned duties as assigned, including back up to other departmental positions.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods for organizing and presenting data.
• Ability to conduct meetings and to make presentations.
• Ability to collect, record and analyze data relating to records or operational procedures.
• Ability to utilize problem-solving techniques.
• Ability to prepare reports.
• Ability to make decisions in a timely manner.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• A high school diploma or its equivalent and three years of clerical experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.