Lead Academic Advisor

Job #

Department Code

Department

Falk College - Administration/Student Services

Job Title

Lead Academic Advisor

Location

Syracuse, NY

Campus

Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

$62,400 - $75,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S5

FLSA Status

Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code

UA

Job Description

The Lead Academic Advisor supports undergraduate students across Falk College's interdisciplinary programs, including Sport Management, Sport Analytics, Esports, Exercise Science, and Nutrition. This role provides strategic leadership within the advising team, ensuring students receive developmental, proactive, equity-minded guidance that fosters academic progress, interdisciplinary exploration, and timely completion of degrees. The Lead Advisor collaborates with faculty, staff, and campus partners to deliver high impact advising practices, design student-centered workshops, and contribute to continuous improvement efforts across the College.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.

Education and Experience

• Bachelor's degree required, master's degree in higher education, counseling, or related field preferred.
• 5+ years of academic advising experience at the college level, ideally within sport management, sport analytics, or health-related disciplines.
• Experience designing and delivering workshops for diverse student populations.
• Familiarity with developmental advising models and proactive, inclusive pedagogy.
• Experience in fostering collaboration and providing guidance to academic advising teams.

Skills and Knowledge

• Deep understanding of academic advising practices, degree requirements, and university policies.
• Knowledge of interdisciplinary pathways in Sport Management, Sport Analytics, Esports, Exercise Science, and Nutrition.
• Ability to communicate effectively with diverse populations, including first-generation students, international students, student athletes and those exploring major options.
• Strong interpersonal, organizational, and planning skills.
• Experience with student success platforms and advising software (e.g., Orange SUccess, Degree Works, Data Insights).
• Capacity to interpret and improve advising procedures independently and collaboratively.
• Commitment to equity-driven advising and continuous improvement in student support services.

Responsibilities

• Provide individualized and group advising for assigned caseload.
• Guide students through course selection, registration, academic planning, and progression toward degree completion.
• Mentor junior advisors, support training efforts, and contribute to team-wide advising strategies.
• Serve as a resource for complex student cases and policy interpretation.
• Assist students in understanding program requirements, prerequisites,