Customer Success Engineer

Are you ready to join an exciting early-stage start-up that detects active data breaches and protects businesses? Be part of a team thats revolutionizing data security through AI-driven solutions.

The Customer Success Engineer (CSE) plays a mission-critical role at the intersection of technology, business impact, and customer growth. As a CSE, you are not just supporting adoption, you are leading the charge to ensure customers unlock the full strategic value of our client's platform. You become a trusted technical advisor and product champion, guiding some of the worlds most innovative companies as they secure their most sensitive data assets in the cloud.

In this high-visibility role, youll work directly with both engineering teams and executive stakeholders to align our client's solutions with customer objectives and measurable business outcomes. Your success is reflected in customer successmeasured by adoption, expansion, and long-term partnerships.

Youll collaborate cross-functionally with Sales, Product, and Engineering to advocate for customer needs and influence product direction. If youre excited by the idea of driving impact at scale, helping shape the future of cloud data security, and growing into a leadership path within a fast-scaling startup, this role offers the perfect platform.

• Act as a trusted technical advisor, guiding customers from onboarding to expansion to ensure successful adoption and measurable value.
• Build strong relationships with key stakeholders to drive engagement, uncover new use cases, and influence long-term retention.
• Collaborate cross-functionally as the voice of the customer, providing actionable feedback to Sales, Product, and Engineering.
• Monitor