Community Director

Job description

RK Properties is seeking a skilled and experienced Community Manager to join our dynamic team at Grandview at Clearpond. Candidates should have a minimum of three years of experience as a Property Manager and a proven track record in managing the daily operations of a 250+unit apartment community. The ideal candidate will demonstrate a comprehensive understanding of property management software, practices, and procedures.

Benefits:

• Monthly Commissions
• Quarterly Bonus ( based on property performance)
• FREE Medical
• Eye Care & Dental ( Less than $40/mo)
• 401K Matching
• Onsite Employee Discount
• Monthly Training Opportunities

Overseeing and Assisting with Leasing:

• Welcome visitors with a warm smile and introduce them to our community.
• Conduct informative community tours for prospective residents, showcasing our amenities.
• Ensure comprehensive guest card completion, asking key questions to understand prospects' needs.
• Follow up on guest cards via calls, emails, or mail.
• Review and approve applications promptly, ensuring all necessary documents are complete within 24 hours.
• Respond promptly and professionally to the CRM Queue on a daily basis.

Overseeing and Assisting with Marketing:

• Develop and execute innovative strategies and programs to enhance long-term residency.
• Conduct weekly market surveys.
• Implement marketing strategies to maintain an occupancy rate of 95% or higher.
• Daily updates of property ads with current specials and pricing.

Financial:

• Manage day-to-day operations to meet established operational and financial goals.
• Accurately process and deposit resident payments, deposits, and fees daily.
• Post late fees on the set day of each month with tenant notifications.
• Ensure all delinquent accounts are settled by the 15th or initiate eviction proceedings.
• Collect prior tenant balances within 30 days of move-out or refer accounts to collections.
• Plan and control property expenditures within budget constraints.
• Timely processing of accounts payables and SODAs with accuracy.
• Audit, code, and mail all bills to the corporate office weekly.
• Daily review of the income statement for errors.
• Obtain Regional approval for major purchases.

Oversee Maintenance:

• Ensure the property is well-maintained and free of debris, especially before opening and throughout the day.
• Conduct daily property inspections to maintain exceptional curb appeal and prepare vacant units for new tenants within 5 days of move-out.
• Ensure quarterly property maintenance are completed.

Reporting:

• Timely completion and submission of all monthly reports, including weekly status reports, monthly operating reports, cash flow reports, and market surveys.
• Accurate daily completion of payroll submissions for approval.

Knowledge, Skills, and Abilities:

• Ability to manage a 250+unit property with minimal supervision.
• Strong multitasking skills and deadline management.
• Familiarity with property management software such as YARDI, Rent Café, and YARDI CheckScan is preferred.
• Problem-solving skills with a professional, composed demeanor in adhering to company policies and procedures.
• Excellent written and verbal communication skills for effective interactions with residents, employees, vendors, owners, and others.
• Proficiency in MS Word, MS Excel, MS Outlook, and related software is preferred.
• Basic understanding of Landlord/Tenant laws, state-specific Leases and Addendums, Fair Housing/ADA regulations, OSHA, and EPA guidelines.

Education/Experience:

• High school diploma or GED.
• 3+ years of manager experience and 5+ years in property management

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person