Customer Service Representative

About Us:

At Cloud 9, customer service is more than a role—it's our top priority and the heart of everything we do. We've cultivated a work environment that is both professional and enjoyable, where our team is supported, valued, and empowered to grow. We believe that exceptional service begins with a strong team and a positive workplace culture.

Position Overview:

We're looking for a personable, driven, and professional Customer Service Representative to join our team. This role is perfect for someone who thrives on building meaningful relationships, enjoys one-on-one interactions, and takes pride in helping customers find the best solutions in an organic, no-pressure way.

Key Responsibilities:

· Greet customers warmly and provide an outstanding first impression

· Assist customers in finding the right products based on their individual needs

· Maintain an approachable and helpful presence on the sales floor

· Deliver the signature Cloud 9 Experience with professionalism and enthusiasm

· Foster trust and long-term relationships with customers through honest, knowledgeable, and friendly service

· Collaborate with team members to uphold store presentation and service standards

· Remain informed about new products, promotions, and company updates

What We're Looking For:

· Strong interpersonal and communication skills

· A passion for helping others and solving problems

· Ability to create genuine connections with both customers and team members

· A positive attitude and a team-first mindset

· Professional appearance and conduct

· Previous customer service or sales experience is a plus, but not required

Why You'll Love Working at Cloud 9:

· A positive, inclusive, and supportive team environment

· Ongoing opportunities for growth and advancement

· A workplace culture that values people over pressure

· Competitive pay and flexible scheduling

If you're someone who takes pride in delivering excellent customer experiences and thrives in a people-focused environment, we'd love to meet you.

Apply today and see why everyone feels a little better at Cloud 9.

Job Type: Full-time

Pay: $ $18.00 per hour

Ability to Commute:

• Littlefield, AZ Required)

Ability to Relocate:

• Littlefield, AZ 86432: Relocate before starting work (Preferred)

Work Location: In person