Manager Support Services

The salary range for this position is $ $50.26 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

*Benefits: *

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

*Description
The
Support Services Manager *
reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This position will assist in directing and overseeing the operational needs of the Support Services departments (includes Environmental Services, Patient Transportation, other). The Manager will coordinate the tasks of the subordinate staff and ensure that staff is trained on the essential duties of their position and executing their daily responsibilities in accordance with The Joint Commission guidelines.

The Manager will be responsible for scheduling staff to meet the needs of the facility, and in doing so, stay in line with budgetary constraints. In the absence of the Director of Support Services, the Manager will act as the administrative liaison between key customer contacts and these Departments. The Manager will work to ensure conformance to the standards and policies of the institute and the NMH mission. These include, but are not limited to: budgets, inventory control, personnel management, maintaining sanitation levels, quality controls/checks, and educational planning.

In addition, the Manager will be responsible for completing evaluations of staff, staff development, staff procurement, and retention. The Manager is a permanent assignment for which staff is selected, based on identified technical/leadership criteria. The Manager has the responsibility and accountability for facilitating and participating in the delivery of quality care of service during a designated shift.

*Qualifications
Required: *

• High school diploma or GED
• Previous leadership experience
• Strong communication skills, organization skills and planning skills
• Demonstrated problem solving skills

*Preferred: *

• 5 years of management experience
• College degree

Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

*Benefits *
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility:
Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.