Program Manager Senior Manager

INTERVIEW= Onsite / Virtual

JOB TYPE= Onsite

Scope of Work/Job Characteristics

The Program Manager will serve as the principal line of communication for the project team. The duties

and responsibilities of this position are as follows:
" Develop and manage resource-loaded and leveled projects;

" Maintain project metrics in accordance with established standards;

" Establish resource performance metrics;

" Manage one or more highly complex or enterprise-wide IT programs consisting of multiple projects;

" Serve as a liaison with users;

" Ensure project integration and adjust project scope, timing, and budgets as needed, based on the

Department's needs;

" Provide hands-on leadership for complex projects;

" Provide project progress reports to internal and external stakeholders as well as executive

leadership;

" Manage project spending plans and resources for associated projects;

" Maintain all project artifacts in accordance with Program Management Office (PMO) standards and

other documentation as necessary to ensure compliance with Chapter 60GG-1, Florida

" Administrative Code (F.A.C.);

" Lead or assist in business requirement gathering sessions for Joint Application Development

(JADs);

" Work closely with customers, stakeholders, and IT software developers to document business

requirements;

" Coordinate and develop As-Is, To-Be, and other required business analysis documentation;

" Lead and develop the implementation of business process improvement recommendations;

" Follow a set of standard practices that ensure the integrity and quality of project artifacts;

" Manage expectations of diverse stakeholders and provide regular briefings to executives;

" Develop Software Development Life Cycle (SDLC) templates; and

" Work independently as part of a larger cross-functional team.

Required Qualifications

A bachelor's or master's degree from an accredited college or university in Computer Science,

Information Systems, or a related field is required. Alternatively, four (4) years of equivalent work

experience can be substituted for the educational requirement or on a year-for-year basis when

applicable.

The Department requires the following additional experience, skills, and/or knowledge for this position:

" Possesses a Project Management Professional (PMP ) Certification;

" Over five (5) years of experience managing successful, large-scale projects that include multiple

diverse teams;

" Over five (5) years of experience using project software such as Microsoft Project, Primavera, Jira,

etc. to track and maintain projects;

" Over five (5) years of experience developing and maintaining detailed project plans and schedules

based on work breakdown structures;

" Over five (5) years of experience with PMO methodologies and documentation;

" Over five (5) years of experience in meeting facilitation and documentation;

" Over five (5) years of experience in creating and presenting internal and external status reports;

" Over five (5) years of experience in risk and issue management;

" Proven track record of completing project deliverables within the constraints of scope, schedule,

cost, and quality;

" Ability to effectively coordinate multiple project teams and meet overall objectives;

" Responsible for tracking key project milestones and recommending adjustments to project

managers;

" Provide effective communication and collaborative skills;

" Experience in creating presentations and presenting to stakeholders; and

" Experience providing excellent leadership and negotiation skills.

Preferred Qualifications

The Department prefers the Candidate to have the following experience, skills, and/or knowledge for

this position:
" Certification in Agile or Scrum-based Project Management;

" Possesses an IT Infrastructure Library (ITIL) Service Management Foundations Certification;

" Experience managing projects with a large, distributed user base;

" Experience managing waterfall projects;

" Experience with state government projects;

" Experience managing and reporting projects in compliance with Rule 60GG-1, F.A.C.;

" Experience working with technical programming teams;

" Ability to demonstrate a proactive, can-do attitude with the initiative to solve complex problems;

" Strong communication skills to effectively communicate with diverse stakeholders;

" Skills in negotiation, mediation, facilitation, and team building;

" Knowledge of IT standards in a criminal justice environment;

" Experience managing vendors and vendor projects;

Knowledge in other IT areas such as programming, data analytics, etc.;

"

A team player attitude with a high-energy level and diligent work ethic; and

"

Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities