Job Details Job Location: Corporate - IN - Indianapolis, IN 46229 Salary Range: $80, $85,000.00 SalaryJob Title: Business Unit Manager
Reports to: Vice President of Sales
Job Summary
The Business Unit Manager for leads the service platform as a standalone business unit, responsible for revenue growth, operational execution, and profitability across inspections, maintenance, and related services. This hands-on operational leader builds structure, drives execution, and creates scalable systems while partnering cross-functionally to deliver consistent, high-quality service and support company growth.
Key Responsibilities
Business Unit & Financial Management
Own full P&L for , including revenue, margins, and profitability Develop and execute the annual operating plan, aligning resources and priorities Drive financial performance via forecasting, pipeline management, and cost control Serve as the internal owner and decision-maker for the platform
Operational Execution & Service Delivery
Design, implement, and continuously improve scalable service operations Oversee execution of inspection and maintenance programs Develop workflows supporting growth while maintaining quality and efficiency Ensure compliance with standards, regulations, and internal requirements
Revenue Growth & Program Development
Scale service adoption across sales channels Develop service offerings, pricing, and packaging aligned with customer needs Partner with Sales to integrate services into core strategies and proposals Identify and launch new service-based revenue opportunities
Team Leadership & Development
Lead, develop, and manage the team Set clear roles, expectations, and accountability Build team capability via coaching, documentation, and process standardization Align staffing with business growth
Data, Systems & Process Improvement
Own reporting and visibility into performance and operational activity Ensure accurate data capture and system integration across ERP, CRM, and tools Identify operational gaps and implement improvements Use data to inform decisions, prioritize initiatives, and allocate resources
Cross-Functional Collaboration
Partner with Operations on scheduling and field execution Work with Sales on service positioning, quoting, and deal support Collaborate with Finance on pricing, budgeting, and margin analysis Support Marketing with messaging, content, and lead generation
Customer Experience & Quality
Own service quality and customer experience outcomes Implement feedback loops and quality assurance processes Drive continuous improvement based on feedback and operational insights Ensure services consistently meet or exceed industry standards
Qualifications
3–5 years in operations management, service delivery, or business unit leadership Experience building and scaling operational processes in growth environments P&L or budget ownership with financial accountability Strong systems, structure, and operational discipline Proven cross-functional leadership and stakeholder management Data-driven with comfort using reports and operational metrics Qualifications
Job Title: Business Unit Manager
Reports to: Vice President of Sales
Job Summary
The Business Unit Manager for leads the service platform as a standalone business unit, responsible for revenue growth, operational execution, and profitability across inspections, maintenance, and related services. This hands-on operational leader builds structure, drives execution, and creates scalable systems while partnering cross-functionally to deliver consistent, high-quality service and support company growth.
Key Responsibilities
Business Unit & Financial Management
Own full P&L for , including revenue, margins, and profitability Develop and execute the annual operating plan, aligning resources and priorities Drive financial performance via forecasting, pipeline management, and cost control Serve as the internal owner and decision-maker for the platform
Operational Execution & Service Delivery
Design, implement, and continuously improve scalable service operations Oversee execution of inspection and maintenance programs Develop workflows supporting growth while maintaining quality and efficiency Ensure compliance with standards, regulations, and internal requirements
Revenue Growth & Program Development
Scale service adoption across sales channels Develop service offerings, pricing, and packaging aligned with customer needs Partner with Sales to integrate services into core strategies and proposals Identify and launch new service-based revenue opportunities
Team Leadership & Development
Lead, develop, and manage the team Set clear roles, expectations, and accountability Build team capability via coaching, documentation, and process standardization Align staffing with business growth
Data, Systems & Process Improvement
Own reporting and visibility into performance and operational activity Ensure accurate data capture and system integration across ERP, CRM, and tools Identify operational gaps and implement improvements Use data to inform decisions, prioritize initiatives, and allocate resources
Cross-Functional Collaboration
Partner with Operations on scheduling and field execution Work with Sales on service positioning, quoting, and deal support Collaborate with Finance on pricing, budgeting, and margin analysis Support Marketing with messaging, content, and lead generation
Customer Experience & Quality
Own service quality and customer experience outcomes Implement feedback loops and quality assurance processes Drive continuous improvement based on feedback and operational insights Ensure services consistently meet or exceed industry standards
Qualifications
3–5 years in operations management, service delivery, or business unit leadership Experience building and scaling operational processes in growth environments P&L or budget ownership with financial accountability Strong systems, structure, and operational discipline Proven cross-functional leadership and stakeholder management Data-driven with comfort using reports and operational metrics 
