Assistant Nurse Manager

Full-time

80 hours bi-weekly

40 hours per week; no weekends or Holidays

Hours preferred to support into evening shift with option to work 4 days per week

Responsible for providing leadership and oversight of daily operations and activities of clinical staff

Assists in ensuring high-quality patient care, operational efficiency, and staff engagement

Supports strategic initiatives and may provide direct patient care when necessary

The ED is a fast paced environment where nursing staff care for patients of all ages with emergency medical complaints. The high volume GSH ED sees about 45,000 patients each year. Our highly trained staff are supported by a Director, Nurse Manager, Assistant Nurse Managers, Clinical Educators, and On-Boarding Specialists. The ED specific orientation is comprehensive to include care for high risk patients, life threatening conditions and illnesses, as well as care of patients with psychiatric disorders, and lower acuity patients. Certifications covered in orientation are BLS, ACLS, and PALS. Come join our skilled team and work alongside our expert providers, specialists, and ancillary healthcare providers to deliver high quality care to our patients.

General Summary

Provides supervision of the daily operations and work activities of professional nursing and ancillary services staff on assigned unit. Able to support ongoing operations of department/unit independently as needed. Provides direct patient care as required.

WellSpan Good Samaritan Hospital

For more than 125 years, WellSpan Good Samaritan Hospital has provided leading-edge inpatient, outpatient, and emergent care to the Lebanon County community. One of eight premier hospitals in the WellSpan system, WellSpan Good Samaritan Hospital features an award-winning cardiac and vascular center, a certified Primary Stroke Center, and a wound care and hyperbaric medicine center, while providing a supportive continuum of care through our extensive WellSpan primary, specialty, ambulatory, and behavioral health care locations within the community. WellSpan Good Samaritan Hospital is supported by the nearby WellSpan Sechler Family Cancer Center, Lebanon's first and only integrated cancer center. WellSpan Good Samaritan Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for

WellSpan Good Samaritan Hospital serves as the cornerstone of care for a total population of nearly 142,000 residents living in the rural and urban mix of Lebanon County. A full-service, acute-care hospital, with a 163 licensed bed capacity, admitting approximately 7,000 patients annually. We offer open heart procedures, comprehensive cardiac care, total joint replacements, private labor and delivery birthing suites, robotic surgery, and emergency care.

Duties and Responsibilities

• In the absence of the Nurse Manager (NM), the Assistant Nurse Manager (ANM) assumes roles and responsibilities of the NM or applicable "one up" position.
• Works to support adequate staffing levels and skill mix are maintained for all shifts through the development, preparation and maintenance of staffing schedules that meet department/unit needs and apply to variable census conditions. Makes appropriate adjustments/assignments to maximize timely patient care. Looks to staffing needs into the next matrix.
• Oversees the delivery of patient care. Directs and delegates patient care assignments to staff based on acuteness of patient care needs, staff availability and patient safety.
• Ensures current competency of all staff and confirms staff compliance with regulatory requirements.
• Serves in charge capacity if/when needed.
• Actively takes part in the performance appraisal process. Holds staff accountable for performance standards. Mediates staff conflicts and provides feedback concerning performance, behavior, etc..
• Collaborates with the Nurse Manager and the Charge Nurse on areas of need on the unit (e.g., problematic flow issues, equipment and supplies issues, documentation issues, patient satisfaction issues and performance issues).
• Monitors all high risk and complicated cases and institutes appropriate actions.
• Identifies and addresses operational problems and other barriers impeding care or service on-the-spot, and makes recommendations for permanent/long term resolution.
• Anticipates and resolves patient/family concerns in a timely manner. Keeps patients and families informed.
• Protects patient confidentiality by promoting professional staff communications.
• Serves as a resource and role model/mentor to charge nurses and staff.
• Variation of duties may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing Education Requirements Policy outlines current certification(s) required for specific areas of nursing practice and is considered to be part of the job description.
• In addition to requirements specified in the license and certification section below, current BLS certification for all areas of nursing practice is required.Current certification may be required for the following areas of nursing practice:Emergency Care Center – ACLS, PALSIntensive Care Center & MSCC Lead – ACLS, PALSL&D – ACLS, NRP, - Experienced L&D nurses will obtain within 6 months and new L&D nurses will obtain at 1 year of experienceNICU – NRPPEDS – PALSPCC/PACU/ENDO – ACLS, PALSProcedural – ACLS

Common Expectations:

• Assists in selecting staff, trains/orients personnel, evaluates performance, prepares work schedules and makes recommendations for personnel actions.
• Assists in developing budgets.
• Prepares and maintains written documentation as required by the profession and the department.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Attends meetings as required. Chairs and/or serves on appropriate committees as requested.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• Diploma Program Required or
• Associates Degree Required or
• Bachelors Degree Nursing (BSN) or earned within 3 years of hire. Required

Work Experience:

• 3 years Charge/leadership experience. Required
• Supervisory experience. Preferred
• Emergency Department RN experience. Required

Licenses:

• Licensed Registered Nurse Upon Hire Required or
• Registered Nurse Multi State License Upon Hire Required and
• Basic Life Support Upon Hire Required

Courses and Training:

• Neonatal resuscitation, as applicable. Upon Hire Required

Knowledge, Skills, and Abilities:

• Fully competent Clinical Nurse III.
• Excellent communication/interpersonal, conflict resolution, problem-solving, confrontational and other leadership skills.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
  Childcare referral service via Wellthy

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.