Surgical Scheduler

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to):

· Coordinate and schedule surgical and procedural cases.

· Serve as a liaison between surgical offices, admitting, anesthesia, and nursing staff to ensure efficient scheduling and resource utilization.

· Verify case details, including procedure type, diagnosis codes, required settings, and other special needs prior to scheduling.

· Ensure proper sequencing and timing of cases to optimize patient flow and operating room efficiency.

· Understand and adhere to block booking policies and daily schedule limits.

· Proactively communicate potential conflicts and overbookings to providers and affected surgical offices or clinics.

· Provide excellent customer service to clinical staff, surgeons, and administrative counterparts.

· Perform occasional maintenance of Epic scheduling templates.

· Provides patient education with regard to procedures such as patient prep-instructions

· May complete portions of the financial clearing process, including prior authorizations and insurance referrals for all surgical procedures

· May use Craneware and other specialty software for medical necessity and prior authorization checks

· Reviews authorization requirements, benefit coverage, and cost-sharing information for surgical procedures utilizing online provider portals.

· Educates patients on cost-sharing information and collecting pre-