People Operations Manager

People Operations Manager (In-Office)

Location: In-Office (Required)
Company Size: 250+ Employees
Industry: Property Management & Service Operations
Reports to: Senior Leadership / Finance / Operations

Salary Range: $85,000 – $95,000 annually, commensurate with experience

Position Summary

The People Operations Manager is responsible for overseeing the day-to-day human resources operations of the organization, with primary accountability for payroll, benefits administration, and compliance. This role manages a team of People Operations professionals and supports a workforce of 250+ employees across property management and service-focused operations.

This position requires a detail-oriented, highly organized professional who is comfortable operating in a structured, in-office environment and partnering closely with leadership to ensure operational excellence, regulatory compliance, and consistency in people practices.

Essential Responsibilities

Leadership & People Operations

• Lead, manage, and develop a People Operations team, ensuring high standards of performance, accountability, and service
• Oversee daily HR operations, ensuring consistency with company policies, procedures, and regulatory requirements
• Serve as a primary point of contact for managers and employees regarding People Operations matters

Payroll & HR Systems

• Manage end-to-end payroll processing using Paycor, ensuring accuracy, timeliness, and compliance
• Maintain payroll controls, audits, and reconciliations in coordination with Finance
• Ensure data integrity, reporting accuracy, and system optimization within Paycor
• Oversee employee data management, reporting, and recordkeeping

Benefits Administration

• Administer employee benefit programs including medical, dental, vision, retirement plans, and ancillary benefits
• Lead annual open enrollment and ongoing benefits administration
• Act as the primary liaison with benefits brokers and vendors
• Ensure accurate employee communications, enrollments, and payroll deductions

Compliance & Risk Management

• Ensure compliance with all applicable federal, state, and local employment laws and regulations
• Maintain and update employee handbooks, policies, and required postings
• Oversee employee files, documentation, audits, and reporting requirements
• Support employee relations matter in partnership with leadership and external counsel as needed

Process Improvement & Operational Support

• Evaluate and improve HR processes, controls, and documentation to support a growing organization
• Oversee onboarding and offboarding processes to ensure operational consistency and compliance
• Support workforce reporting and data requests from leadership as required

Qualifications

Required Qualifications

• Minimum of 3 years of progressive experience in People Operations or Human Resources
• Demonstrated experience managing payroll, benefits, and compliance for organizations with 200+ employees
• Hands-on experience with Paycor (required)
• Prior experience managing or mentoring direct reports
• Strong working knowledge of employment laws and HR best practices
• Exceptional attention to detail and organizational skills
• Ability to work full-time in an in-office environment

Preferred Qualifications

• Experience supporting a multi-location or multi-state workforce
• Experience in property management, facilities, or service-based industries