Chief Technology Officer

Overview
The Chief Technology Officer (CTO) is a transformative executive responsible for setting and executing the enterprise technology vision and roadmap to enable profitable growth and operational excellence. This leader will work closely and partner with the VP of Tech/Systems to orchestrate end-to-end platform integration, reduce operational friction, and ensure technology amplifies sales/revenue, service effectiveness, and client experience.

The CTO will lead and evolve the enterprise-wide Salesforce strategy, modernize administrative systems, and drive innovation through intelligent application of AI and automation. The CTO will work closely and partner with the VP of Tech/Systems align technology platforms with strategic business objectives while embedding disciplined practices such as code freeze, release management, bug fixing, and technical debt reduction.

The role includes establishing new and enhancing current IS KPIs and dashboards to foster a data-driven, transparent, and accountable culture, ensuring stringent security and governance standards across internal environments and vendor ecosystems. This executive will build future-ready capabilities, lead remote and hybrid teams, and champion cross-functional collaboration to deliver scalable, compliant, and high-performing solutions. Based in Omaha, NE, with hybrid flexibility, the CTO will serve as a strategic driver of digital transformation and innovation across the organization.

Key Responsibilities

Technology Strategy & Architecture Planning & Alignment

• Actively participate in enterprise‑wide strategic planning initiatives to ensure Salesforce and Snaplogic capabilities are fully aligned with Detego Health's business goals and growth objectives.
• Ensure roadmap planning includes scalability, compliance, and alignment with evolving healthcare and technology landscapes.
• Define and own the multi‑year technology strategy aligned to the company's mission, transformation goals, and revenue targets.
• Establish enterprise architecture standards (applications, data, integration, security) and ensure system interoperability across Salesforce, administrative platforms, and partner systems.
• Create and maintain the technology roadmap (quarterly/annual), including modernization priorities, build/buy/partner decisions, and retirement plans for legacy systems.

Platforms: Salesforce & Administrative Systems

• Salesforce Leadership: Lead the Salesforce Team in the development, execution, and continuous improvement of our enterprise Salesforce ecosystem, translating innovative concepts into scalable, production‑ready solutions.
• Enterprise Systems Oversight: Oversee enterprise applications such as HRIS (Paycom), Salesforce, ERP, CRM, data platforms, and other critical systems, ensuring systems are scalable, secure, and well‑integrated with business operations.
• Own the Salesforce ecosystem (Sales Cloud, Health Cloud, Experience Cloud, integrations) ensuring clean data, process automation, role‑based access, and seamless handoffs with admin systems.
• Modernize administrative platforms (policy/plan administration, claims, billing, enrollment, eligibility, provider/network,