WIC Program Manager

Description
Pay Grade: L

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Who we are.
We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

Benefits
What we offer.
As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

The District 5-2 WIC Program is more than a nutrition program — we're a caring community dedicated to helping families grow healthy and strong. Our mission is to improve the health and well-being of women, infants, and children across Georgia by providing nutritious foods, breastfeeding support, and nutrition education while connecting families to vital community resources. Through compassionate and culturally responsive services, we empower families to make healthy choices and build lifelong wellness.
Join us and be part of a community that nourishes, supports, and uplifts families
Job Responsibilities

The WIC Program Manager oversees and coordinates daily operations of the WIC clinic and the on-site Call Center, ensuring efficient workflows, consistent customer service, and full compliance with program requirements. This role manages a wide range of operational and programmatic activities, provides leadership and direction to staff and supervisors, supports employee development, and implements policies and procedures that promote effective and continuous service delivery across both departments.

Primary Duties & Responsibilities

• Oversee daily clinic operations and ensure program compliance.
• Supervise clinic and Call Center staff, including scheduling, attendance, and performance.
• Support staff training, development, and communication.
• Maintain efficient workflows and high-quality customer service.
• Coordinate with leadership to meet program goals and standards.

Minimum Qualifications
Bachelor's degree in operations management, business administration, or a related field
and
three (3) years of managerial or supervisory experience;
or
seven (7) years of related professional experience, including three (3) years in a managerial or supervisory role;
or
three (3) years of experience at the lower-level position of Manager, Business Operations (GSM010).

Additional Information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information
State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement
DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email DPH-

DPH is an Equal Opportunity Employer
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Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Benefits
Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.

Standard Benefits For Part-Time Employees
Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.