Operations Specialist

Join a Team That Changes Lives—Including Yours

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).

At Northstar Behavioral Health, we don't just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people

We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration.

Job Duties and Responsibilities: (Essential Functions)

• In-directly supervises employees in the Transportation and technician departments.
• Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves
• Carries out the responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to:
• Selecting and maintaining qualified personnel in all positions reporting directly to technician manager;
• Providing orientation and on- the- job training for technicians and ensuring the authority and responsibilities for each position are defined and understood;
• Quality and control measures for over staffing ratios and specific duties alongside departmental leads;
• Quality and control measures over purchasing for metro residential and corporate sites
• Quality and control measures over MDH Compliance for metro residential
• Manages and provides quality assurance/control over organizational operations and cost of care initiatives.
• Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves
• Manages Fleet, including maintenance,insurance, and new purchases
• Reviews Financial, operational, and activity analyses and forecasts data to determine department or division progress toward states goals and objectives.
• Serves as a member of management committees on special studies/duties/ projects, supports quality improvement initiatives and assists in the management of PULSE/ QI data and other supporting data
• Collaborates with and follows directives given by the Vice President of Operations to:
• Set and monitor financial budgets
• Execute projects and initiatives; and
• Review progress and develop required changes in goals or objectives resulting from current status and conditions.
• All other duties assigned

Miscellaneous Responsibilities and Duties

• Outstanding interpersonal relationship building and employee coaching and development skills.
• Ongoing demonstrated ability to lead team members
• Maintains up to date knowledge of laws and statues required by:
• Minnesota Department of Human Services 245G
• Minnesota Department of Transportation
• Applicable Minnesota Department of Health
• All other governing bodies
• Maintains appropriate communications within the area of responsibility.
• Practices a high level of confidentiality.

Requirements:

• Excellent organizational management skills.
• Proficient working knowledge of Procentive, Google Drive, Microsoft Office, general computer use pr ability to catch on with ease.
• Valid MN driver's license and acceptable driving record.
• Successful completion of a background study in DHS.
• Free of chemical use problems for at least one year immediately preceding hire date and sign a statement attesting to that fact.
• High school diploma or GED.
• Might be eighteen years old.
• CPR and 1st Aid certified or willing to participate in courses provided by NBH.