Digital Data and Analytics Senior Consultant

Position not eligible for sponsorship.
Location:
4725 Piedmont Row Dr., Suite 200, Charlotte, NC 28210

Schedule: Monday- Friday 9 AM–5 PM
Support the Digital Data & Analytics Lead in advancing digital analytics maturity. Build and maintain scalable reporting, actionable dashboards, and forward-looking analyses. Enable product teams with tools and data to understand adoption, engagement, and performance. Turn raw data into clear, tailored insights for product teams and leadership.

Key Responsibilities
:

Tactical / Operational

• Build and maintain automated dashboards that monitor product health, adoption, and performance.
• Deliver accurate, timely, flexible ad hoc reports for product, design, engineering, and executive leadership.
• Develop deep expertise in digital data sets. Document how data is captured, stored, and interpreted.

Strategic Support

• Execute the analytics roadmap. Help shift from descriptive to predictive and prescriptive insights.
• Surface data gaps that hinder insight or execution. Support data literacy across the digital team.
• Partner with data engineering and enterprise analytics to improve data infrastructure and align on KPIs.
• Implement approved tools, technologies, and practices that enable scalable and self-service analytics.
• Translate dashboard requirements into front-end displays. Map to back-end data sources and systems of record. Ensure solutions scale and align with current and future-state mobile app architecture.
• Ask the right questions, extract needed data and transform it into clear insights for varied audiences.

Qualifications: Required

• Experience in digital analytics, data science, or business intelligence in financial services, fintech, or digital-first environments.
• Strong proficiency in SQL and querying large datasets. Experience with Python and Alteryx is a plus.
• Experience with Tableau and/or Power BI.
• Familiarity with Oracle, Azure, MS SQL Server, MySQL, DB2, and Salesforce APIs.
• Ability to translate business needs into technical requirements and vice versa.
• Experience building dashboards and data models for digital product performance tracking.
• Strong communication skills. Present complex data to non-technical audiences.

Preferred

• Familiarity with digital banking products and user experience KPIs.
• Experience in agile product development teams or embedded analytics roles.
• Exposure to cloud-based and on-premises data platforms.
• Experience with experimentation/AB testing frameworks and customer journey analytics.

What Success Looks Like:

• Product teams rely on clear, reliable dashboards you maintain.
• Ad hoc reporting is fast and accurate, enabling deeper analysis time.
• Your insights inform product priorities, client journeys, and investment decisions.
• The digital organization plans proactively and insight-led with your support.

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon