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Mini Bar Attendant
HOTEL DROVER
- Fort Worth, Texas, United States
- Fort Worth, Texas, United States
Über
Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.
Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life's simple pleasures and genuine Texas hospitality.
So, dust off your boots, grab your hat and join us at Hotel Drover.
WHO WE'RE SEEKING:
We're seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.
We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.
We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Minibar Attendant for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you
ROLE SUMMARY: The Minibar Attendant is responsible for ensuring all in-room honor bars are fully stocked, accurately inventoried, clean, and presented to brand standards to enhance the guest experience. This role supports seamless hotel operations by maintaining inventory accuracy, monitoring product quality, and delivering Legendary Hospitality in alignment with Hotel Drover service expectations.
ESSENTIAL FUNCTIONS:
Inventory in-room honor bars, minibar accessories, and promotional materials; restock items as required to maintain par levels.
Maintain cleanliness, organization, and appearance of all minibars in accordance with departmental and brand standards. Utilize handheld devices, POS systems, and inventory software to record sales, post charges, and track inventory accurately.
Monitor product availability, expiration dates, and rotation to prevent stock-outs and ensure food and beverage safety compliance.
Prepare and stock minibar carts daily and transport carts to assigned floors and guest rooms.
Enter guest rooms as authorized to inspect, clean, restock, and service minibars while maintaining guest privacy and professionalism.
Maintain minibar pantries and storerooms, ensuring cleanliness, proper organization, and accurate inventory counts.
Complete daily worksheets, refill reports, and inventory logs accurately and on time.
Respond promptly and professionally to guest minibar requests and inquiries.
Communicate minibar issues, guest concerns, discrepancies, or maintenance needs to Housekeeping leadership.
Follow all safety, security, and standard operating procedures, including proper radio etiquette.
Protect company assets, maintain confidentiality of proprietary information, and adhere to uniform and grooming standards.
All other duties as assigned.
ENVIRONMENT / PHYSICAL REQUIREMENTS:
Ability to stand, walk, and move for extended periods, including entire shifts.
Ability to lift, carry, push, and pull up to 25 pounds regularly and up to 50 pounds with assistance.
Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
Ability to bend, twist, stoop, reach overhead, and work below the knees as required.
Comfortable working in hot/cold environments (e.g., kitchen, walk-ins).
QualificationsREQUIRED QUALIFICATIONS:
Ability to communicate clearly, professionally, and respectfully with guests, leaders, and team members.
Strong attention to detail with the ability to maintain accurate inventory records.
Flexible schedule — must be available to work evenings, weekends, and holidays.
Ability to work independently and manage time effectively in a fast-paced environment.
Embody our Core Values: Hit the Mark, Every time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, Stay Curious.
PREFERRED QUALIFICATIONS:
Previous hotel or hospitality experience.
Knowledge of food, wine, and beverage products.
Experience with POS systems, handheld devices, and inventory management software.
Strong multitasking, organization, and problem-solving skills.
Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.
Sprachkenntnisse
- English
Hinweis für Nutzer
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