Clinical Administrative Coordinator

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Like you, UnitedHealth Group is solid on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. Bring your skills and talents to a role where you'll have a chance to make an impact.

The Clinical Administrative Coordinator will be responsible for assisting with the timeliness of document submission while working as a liaison with state regional offices. This role is critical in providing essential support to the Clinical Service Coordination team.

If you are located within the state of Texas, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Maintain 100% adherence to State contract, CMS requirements, and Product & Program Requirements
• 100% adherence to submission timelines of scheduled department reports, assigned metrics and state deliverables
• Monitor the timely receipt and accuracy of State assessments received from Service Coordinators while demonstrating compliance to ensure that all internal and State deadlines are met
• Act as an advocate for our membership and establish effective working relationships with our providers to service our members, ensuring all federal, state and company regulations, policies, and expectations are followed
• Proactively seek the root cause of member and provider issues and promptly communicate with all appropriate business segments of identified issues and potential solutions
• Document saving and uploading in electronic records
• Providing essential administrative support to Service Coordinators as a member of the Service Coordination team through spirit of collaboration to ensure efficiency in all administrative areas
• Contact member regarding service delivery
• Contact providers as needed for service referrals
• Track work in SharePoint or other forms
• Identify and champion opportunities and support colleagues in the pursuit of increasing Quality, Accuracy, Value, Affordability, and Timeliness

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending