hybrid admin assistant

Job Overview
Harbor Truck & Trailer are seeking a detail-oriented Administrative Assistant to support daily office operations. This role is primarily remote with one scheduled in-office day per week. Familiarity with NAPA TRACS shop management software is preferred, but training can be provided for the right candidate.

Administrative & Operations Support

• Assist with day-to-day administrative tasks and office organization
• Prepare job information, documentation, and records for invoicing review
• Maintain accurate digital files, folders, and internal trackers
• Create, format, and update Word, PDF, and Excel documents
• Update customer, job, and service records across internal systems
• Update multiple social media pages across different platforms
• Be very familiar with QuickBooks online software
• Inventory parts and stock items on in-person days

Communication & Coordination

• Monitor and organize email inboxes
• Respond to routine customer and vendor inquiries using provided templates
• Flag urgent, financial, or time-sensitive items for management review
• Assist with scheduling, reminders, and confirmations

Systems & Workflow Support

• Update job notes, attach documents, and track job status in shop and service management systems (including NAPA TRACS)
• Ensure records are complete, accurate, and properly documented
• Support consistency across workflows and processes

Qualifications

• Strong organizational and time-management skills
• Excellent written and verbal communication
• Comfortable learning and using multiple software systems
• Experience with administrative or office support roles
• Familiarity with service-based or trade businesses is a plus
• Experience with shop management software (NAPA TRACS, Mitchell 1, etc.) is preferred but not required
• Reliable transportation for weekly in-office day

Ideal Candidate

This role is ideal for someone who:

• Is detail-oriented and dependable
• Enjoys structured, behind-the-scenes work
• Communicates clearly and asks questions when unsure
• Can manage multiple tasks without losing accuracy

Pay: $ $25.00 per hour

Expected hours: 10.0 – 15.0 per week

Benefits:

• Flexible schedule

Work Location: Hybrid remote in New Castle, PA 16101