Contract Content Designer
AND Digital Limited
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs’) building strong relationships with our partners, so that they are always prioritised by a team within close proximity.
This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years.
Join us - and help us fulfil our mission to close the world’s digital skills gap.
What you’ll bring to the table: Experience & Skillset:
Experience working on government, public sector or large-scale organisational change programmes
Familiarity with service design, research and change management practices
Experience creating content patterns, templates, playbooks or reusable content components
Experience designing content across multiple formats (digital, visual, video, audio)
Experience in delivering hands‑on coaching or mentoring sessions to build confidence in planning, writing, and delivering change‑related communications
Experience creating a comms playbook that outlines best practices for communicating change, including examples.
Experience supporting content governance, sign‑off processes or sensitive communications
Proven experience working as a Content Designer or in a content‑focused role within digital or service transformation programmes
Strong understanding of user‑centred design principles and designing content based on user needs and research insights
Experience translating complex or technical information into clear, simple, and accessible content
Strong writing and editing skills, with a focus on plain English and accessibility standards
Experience aligning content to service journeys and supporting users through change
Confidence working with stakeholders to agree language, tone and messaging
You have a background in Marketing/PR/Journalism.
Equal Opportunities Statement: We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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