Mailrom Coordinator

The Mailroom Coordinator is responsible for processing incoming and outgoing mail daily. The ideal candidate must be technologically proficient, organized and detail-oriented. 

Who We Are

MoneySolver, also known as Tax Defense Network (TDN) is a national tax company that is dedicated to changing the lives of our clients by providing superior customer service and affordable tax debt solutions. Since 2007, our company has worked tirelessly to be one of the best in the tax debt services industry by ensuring our customers' best interests are always put first. If you're looking for an exciting career with great benefits and flexibility, consider joining the TDN/MoneySolver team. We are always on the lookout for compassionate, talented tax professionals who want to make a difference in other people's lives.  

Why Work Here

• Winner of Glassdoor best Place to Work 2021
• Winner of Jacksonville Business Journal Best Places to Work 2021
• Full range of benefits including medical, dental, vision, disability, PTO, etc.
• $1 employee dental coverage (bi-weekly)
• Free $20k life insurance benefit
• Free Employee Assistance Program
• 401(k) plan with match that vests immediately
• 4 weeks paid parental leave
• Discounted Annual Tax Preparation

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive and log accountable incoming mail/overnights on a daily basis.

• Sort incoming mail.

• Perform mail delivery tasks.

• Process outgoing mail per Postal requirements.

• Log all trackable outbound mail for reference.

• Sort company mail, specific bulletins and correspondence.

• Scan incoming notices via Falcon Red scanning machine (daily).

• Resolve the notices in the "Manual" queue in Pony Express (daily).

• Scan the inbound TA mail and deliver originals to TA's (daily).

• Special projects and seeks additional responsibilities.

• Restocking of mailing supplies in copy rooms for servicing team.

• Resolve any mailroom inbox emails/issues daily.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent

• Clerical experience a plus

SKILLS, KNOWLEDGE, AND ABILITIES:

• Strong communication skills – both written and verbal

• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint

• Reading and writing skills required

• Ability to multitask

• Communicates effectively interdepartmentally

• Ability to pay attention to detail

• Ability to problem solve

PHYSICAL DEMANDS:

• While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

• In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. The employee is expected to be able to lift items up to 40 lbs.

• Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

WORK ENVIRONMENT:

• The work environment is representative of an office setting.

• The noise level in the work environment is usually quiet to moderate.

• Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. MoneySolver is an Equal Opportunity Employer

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